I purchased a new Samsung Captivate at the beginning of December, and for the past 3 weeks or so I've been having an issue where the stock Samsung phone application will randomly force quit from time to time. The only possible culprit I can think of would be the OTA AT&T JH7 firmware update to the phone (which completed successfully) about a week after I received my phone.
Could that be my issue? I haven't installed any applications that hook into the phone or the address book. Is there a way for me to roll back to the original firmware to see if a somewhat botched update is to blame? As far as I know, the "factory restore" option in the android system menu only wipes the data on the phone, not system software. Can AT&T do something in-store to restore my phone?