Captivate phone.apk force closing?


Captivate phone.apk force closing?



I purchased a new Samsung Captivate at the beginning of December, and for the past 3 weeks or so I've been having an issue where the stock Samsung phone application will randomly force quit from time to time.  The only possible culprit I can think of would be the OTA AT&T JH7 firmware update to the phone (which completed successfully) about a week after I received my phone.


Could that be my issue?  I haven't installed any applications that hook into the phone or the address book.  Is there a way for me to roll back to the original firmware to see if a somewhat botched update is to blame?  As far as I know, the "factory restore" option in the android system menu only wipes the data on the phone, not system software.  Can AT&T do something in-store to restore my phone?

Message 1 of 1
You must type a description before you click preview or reply.
Share this topic

Find the Unlimited Plan that works best for you at our Knowledge Sharing Session: Whole Lotta' Data Going On on Wed. 6/28 from 1-4pm ET / noon-3pm CT / 10am-1pm PT!

Find out the very latest about the new iPad Pros!

Are you looking to upgrade and activate your device?

Let us help make Ordering, Upgrading and Activating easy!

Additional Support