Ask a question
Search in Wireless Forums

Questions about your Smartphone data usage? Please join us NOW for a live “Ask an Expert” event!

Wireless Forum

Reply
Highlighted
Posted Jul 8, 2011
2:39:19 PM
View profile
Captivate phantom msg notification

I received a text message yesterday, the envelope icon in the notification tray is there but when I open the notification to view message it opens into a blank text message template. When I open my messages from the home screen, I do not see the text that was sent,  I know this because in the notification tray it includes the first few words of the message and I looked for it in my message inbox and its NOT there.

 

Not only is it annoying to have a phantom text message notification, but I'm concerned it could be a virus or worm. Help please?! I dont want to have to reset my phone.

I received a text message yesterday, the envelope icon in the notification tray is there but when I open the notification to view message it opens into a blank text message template. When I open my messages from the home screen, I do not see the text that was sent,  I know this because in the notification tray it includes the first few words of the message and I looked for it in my message inbox and its NOT there.

 

Not only is it annoying to have a phantom text message notification, but I'm concerned it could be a virus or worm. Help please?! I dont want to have to reset my phone.

Captivate phantom msg notification

339 views
1 reply
(0) Me too
(0) Me too
Reply
View all replies
(1)
0
(0)
  • Rate this reply
View profile
Jul 9, 2011 7:42:12 AM
0
(0)
ACE - Master
As much as it is annoying, you should not fret about the issue. Out of the two other AT&T phones I have had, (including one out of two Samsung phones) both of them have done this. It's happened to other people, too, although I've not heard of this issue with the Captivate. I still have yet to encounter this with my own Captivate.

The fix: just wait. It took a day or two for the phantom message on my phones to reset itself and disappear. I was happy when it was finally gone. Also, you could power the phone down and back on to see if that corrects the issue, but all you really need to do is wait. I know, it is incredibly annoying, but I can assure you, the message WILL disappear on its own. Smiley Happy

Cat Happy Remember that Wild Banchi... 1993-2010 Cat Happy



As much as it is annoying, you should not fret about the issue. Out of the two other AT&T phones I have had, (including one out of two Samsung phones) both of them have done this. It's happened to other people, too, although I've not heard of this issue with the Captivate. I still have yet to encounter this with my own Captivate.

The fix: just wait. It took a day or two for the phantom message on my phones to reset itself and disappear. I was happy when it was finally gone. Also, you could power the phone down and back on to see if that corrects the issue, but all you really need to do is wait. I know, it is incredibly annoying, but I can assure you, the message WILL disappear on its own. Smiley Happy

:cathappy: Remember that Wild Banchi... 1993-2010 :cathappy:



Remember that Wild Banchi... 1993-2010
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Re: Captivate phantom msg notification

2 of 2 (319 Views)
Share this post
Share this post