Cannot send Text messages to subdomains

Highlighted
Contributor

Cannot send Text messages to subdomains

[ Edited ]

I do alot of email to text and back  to a subdomain (interacting with an automated system).

The last time is worked was on Aprik 25th... since then, I can send text messages to top level domains, but not subdomains.

 

That is from my phone  {Personal content removed for your safety} I send a message to <someuser>@aaa.yyy.com    this worked until the 25th, now it doesnt.  I have verified that <someuser>@yyy.com  (the top level domain) works just fine.

 

The messages just go into a black hole, there is no reply and they never make it to their destination.

 

I'm not sure where to report this to, the general help desk is utterly useless on this one.  is there a  support@txt.att.net or something that I can contact on this?

Message 1 of 1 (195 Views)
Share this topic
Announcements

Welcome to the AT&T Community Forums!!! Stop by the Community How-To section for tips on how to get started.

Additional Support