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Posted Jan 7, 2012
6:36:53 PM
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Cannot login to site
Edited by drafh on Jan 7, 2012 at 6:37:31 PM

I haven been trying to login to AT&T for one week. Today I called a customer representative. We change my password SIX times and I am still not able to login. I have tried using Safari and Foxfire. I cannot check my billing statement. I have read several posts in this forum who have had this problem for months. AT&T please do something about this. I am going back to you mailing me a monthly statement in order not to have to login to your site.

I haven been trying to login to AT&T for one week. Today I called a customer representative. We change my password SIX times and I am still not able to login. I have tried using Safari and Foxfire. I cannot check my billing statement. I have read several posts in this forum who have had this problem for months. AT&T please do something about this. I am going back to you mailing me a monthly statement in order not to have to login to your site.

Cannot login to site

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Jan 9, 2012 12:43:44 PM
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Former Community Manager

I'm sorry you're have a problem logging on to www.att.com to view your wireless acccount. 

 

What happens when you try to logon? Do you get an error message?

--------------

As of May 1st, I am no longer serving as the Community Manager for AT&T. This account will no longer be able to accept private messages. If you have an account related issue, please send a private message to ATTCustomerCare.

Did a post have a solution that worked for you? Help other people find solutions faster by marking posts that helped you as an "Accepted Solution". Learn about accepted solutions here.

I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.

I'm sorry you're have a problem logging on to www.att.com to view your wireless acccount. 

 

What happens when you try to logon? Do you get an error message?

--------------

As of May 1st, I am no longer serving as the Community Manager for AT&T. This account will no longer be able to accept private messages. If you have an account related issue, please send a private message to ATTCustomerCare.

Did a post have a solution that worked for you? Help other people find solutions faster by marking posts that helped you as an "Accepted Solution". Learn about accepted solutions here.

I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.

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