Helpful Links

Cannot Send or Recieve Texts


Cannot Send or Recieve Texts

Phone: Samsung Rugby II


I recently changed my texting plan from Family Unlimited to the 500 a month for my phone, since the other user on my account is no longer using their phone.

After I switched plans, I can no longer recieve any messages, and when I send one, my phone says it has sent but it never makes it to its destination.

I called AT&T and they tried to help, but to no avail. I did recieve their test text, but still have the same problem.

Ive tried turning the phone off and on a few times, and still nothing.

What should I do now?

Message 1 of 1
Share this topic

Did you miss your chance to enroll your device in Device Protection? Qualified customers can enroll now!

You can now stream DIRECTV NOW with AT&T PREPAID? without impacting your data!

Additional Support