Helpful Links

Can't get 3G, only Wifi

Contributor

Can't get 3G, only Wifi

I have an old unlocked iPhone 3, and am using the same SIM card I've had for many years. I bought  100 MB of data as part of my Gophone plan, but I can't access the internet or get email when I'm out.  Everything works fine on Wifi. Anyone know what the problem might be? Thanks, Liz.

374 Views
Message 1 of 3
Professor

Re: Can't get 3G, only Wifi

I suspect the problem is that AT&T doesn't support the iPhone on a prepaid Gophone plan. The only official data plans for the iPhone 3 and above are the postpaid iPhone data plans.
Message 2 of 3
Highlighted
Master

Re: Can't get 3G, only Wifi


berniemosh wrote:

I have an old unlocked iPhone 3, and am using the same SIM card I've had for many years. I bought  100 MB of data as part of my Gophone plan, but I can't access the internet or get email when I'm out.  Everything works fine on Wifi. Anyone know what the problem might be? Thanks, Liz.


The use of the iPhone itself on a GoPhone plan is not the problem. The problem is that you need to change your APN settings to allow prepaid data to work on your phone. I cannot share any more details with you about this publicly, as such additional information is forbidden to be spoken of at this Forum.

Good luck!

Cat Happy Remember that Wild Banchi... 1993-2010 Cat Happy



Message 3 of 3
Share this topic
Announcements

Protect Your Device & Account – Tips To Keep Your Account Safe!

Can’t make a call or send a text? – Get Back In The Conversation!

Additional Support