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Can't change incoming message alert tone

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Can't change incoming message alert tone

Just upgraded to a new Pentech easy phone (pay as you go) and I've changed the message alert many times but I'm

still stuck with the default sound which is very low and very short. I keep missing my text messages. I do hear what I set it on, If I tell it to remind me every 2 minutes. Would really appreciate any suggestions.

Frank

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