I've been trying for 2.5 months to get my MicroCell activated.
It's in a remote location - no physical address, no cell signal, but I have DSL for the internet.
A friend of mine near the same area had a similar experience and it took him several tries with AT&T until he got someone that understood the issue.
I gave AT&T my longitude and latitude. My friend had to have AT&T do some sort of GPS ping to get his activated.
Here is the message:
[FTC311: Approved User list update has failed due to primary subscriber profile error. Please contact 1-800-331-0500.]
What is your DSL speed? Witout a physical address it's going to be difficult for AT&T to get an address location for you because apparently their location database is not current for a lot of areas. Did your friend get service finally? If he did, try using his address. Are you close at all to a tower or do you have absolutely no signal at all?
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.