Can't access my ringback tones after getting a new iPhone 4s

Contributor

Can't access my ringback tones after getting a new iPhone 4s

Hi,

 

I had my iPhone 4 previously, and bought several ringback tones and assigned to my close friends and family. It has been almost a week since I got my new iPhone 4s, and everytime when I click on "Manage" from the https://rbtapp.att.com/manage, the error message would show up - "Sorry, unable to connect to AT&T Ringback Tones at this time. Please try again later." (how long is "later"? is the site down??)

I paid $1.99 per tone, and each would expired 6 months after purchased...  For such rule, and I can't access and manage via my iPhone and from the website for almost a week now, it is getting getting very irritating and frustrating.

 

Has anyone had the same issue? Please help!

 

Thanks.

 

 

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Former Community Manager

Re: Can't access my ringback tones after getting a new iPhone 4s

Are you accessing https://rbtapp.att.com/ directly from your phone?

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As of May 1st, I am no longer serving as the Community Manager for AT&T. This account will no longer be able to accept private messages.

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