Can a message in the VM account be used/marked as the VM greeting everyone hears?
I'm new here and have a quick question....I am an AT&T mobile user, but have not had any strange VM issues. However, a family member uses AT&T for home phone service, and somehow a recorded VM message from a caller has ended up as the actual VM greeting that everyone hears when calling (after just a couple of rings).
I'm trying to help by finding out if this switch-a-roo is something the system can do "automatically," (ie: the original greeting was deleted with no other "orders" given, so it automatically pulled from the messages)....OR if it's simply user error and a wrong button was pushed, causing the message to become the greeting (is that even possible??)...OR if this type of thing can only happen if the message is recorded on a secondary source and then recorded back (on purpose) as the VM greeting (ie: a prank by someone else living in the house.) I really appreciate any help you can give...THANKS!!
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.