Welcome to the new AT&T Community
We've got a fresh look! Take the tour to see what's new.
Has anyone else accidentally placed more than one order for the iPhone 4? I tried ordering twice on line and once in a store, plus my daughter ordered one in a store. Apparently, one of my timed-out online orders worked and I got a call-they had three orders for two of our lines. The fraud department is calling everyone with a similar situation to see how many phones they actually want. At least now I know my online order is good, and it was made around 11am, which is well before the cut off time. Yippee! She said they still have no idea when the phones will be sent. They are checking each order individually, according to what I was told, and it sounds as if the iPhone order situation is still a mess. But at least I KNOW they have my order and I am on some list, some time, some where...
Im glad AT&T is working on these things now, so people can stop complaining about their orders....all it takes is a little patience lol
When I placed my order online on Tuesday. The site asked me if I entered the correct credit card info. Which I did. then I received a call from VISA fraud protection, making sure I ordered the phone. So I guess it does happen.
Sign up now to post, reply, and join the conversation.
© 2015 AT&T Intellectual Property.© 2015 AT&T Intellectual Property. link. This link will open a new window All rights reserved. AT&T, the AT&T logo and all other AT&T marks contained herein are trademarks of AT&T Intellectual Property and/or AT&T affiliated companies. AT&T 36USC220506