Boost Microcell Signal

Contributor

Boost Microcell Signal

I have no wireless reception in my house, which is why I bought the 3G Microcell, only to find out that I have to literally sit ontop (straddle) that device for my iPhone to pick up the Microcell. Currently it is located on top of my desk.

 

Just moving about in the same room with the device in it will make my iPhone drop the Microcell.

 

Is there a way to somehow boost the signal this device emits or am I out of luck?

Message 1 of 10 (2,924 Views)
Guru

Re: Boost Microcell Signal

No, you're out of luck.

 

The likely problem is that your iPhone is flipping to the Macro network too readily.

 

There is a rumor that a magic firmware update is coming that will fix this issue, but AT&T has lied to us so often before that it's hard to take such things seriously.

 

Message 2 of 10 (2,916 Views)
Contributor

Re: Boost Microcell Signal

I am glad I am not the only one thoroughly disappointed by ATT's poor performance and customer service

Message 3 of 10 (2,908 Views)
ACE - Master

Re: Boost Microcell Signal


jamgold wrote:

I am glad I am not the only one thoroughly disappointed by ATT's poor performance and customer service


You'll have to stand in line on that one. My MC has been fine for 5 months (again) but started losing connectivity off and on last night. All lights are solid but my phone (a Samsung and and iPhone 3GS) wouldn't connect. This morning all was well. 5 bars, 3G, no issues at all. Hopefully it was just a glitch due to the solar storm (fishin' here Smiley Wink) because I really don't want to open up another ticket session with "customer support". I wonder if our two new moderators are reading this?

___________________________________________________________

MicroCell Technical Guide by Otto Pylot


I am not an AT&T employee. For additional help, please send a PM to ATTCustomerCare

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 4 of 10 (2,871 Views)
ACE - Master

Re: Boost Microcell Signal


nsayer wrote:

There is a rumor that a magic firmware update is coming that will fix this issue, but AT&T has lied to us so often before that it's hard to take such things seriously.

 


I wonder if that's what happened last night (around 8pm PST). See my post above. I have no way of verifying this as our iPhone3GSs have worked well but the symptoms are the same when they last updated our area back in March.

___________________________________________________________

MicroCell Technical Guide by Otto Pylot


I am not an AT&T employee. For additional help, please send a PM to ATTCustomerCare

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 5 of 10 (2,843 Views)
Guru

Re: Boost Microcell Signal

I just de-activated and re-activated our Microcell. No change. The first call attempt after I got home took 30+ seconds to start ringing, and the signal drops from 5 bars down to 3 when we move down the hall about 15 feet away.

 

Message 6 of 10 (2,820 Views)
ACE - Master

Re: Boost Microcell Signal


nsayer wrote:

I just de-activated and re-activated our Microcell. No change. The first call attempt after I got home took 30+ seconds to start ringing, and the signal drops from 5 bars down to 3 when we move down the hall about 15 feet away.

 


Today has been fine all day. No problems at all. Don't get it, and we're probably about 15 miles away from each other.

___________________________________________________________

MicroCell Technical Guide by Otto Pylot


I am not an AT&T employee. For additional help, please send a PM to ATTCustomerCare

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 7 of 10 (2,813 Views)
Contributor

Re: Boost Microcell Signal

I was considering getting an MC for our place. Currently we have to sit in one spot on the couch that is 2 feet from the front window in order to use our iPhone 3GS. That's not an eggsageration. There is one spot we can reliably get 2-3 bars and that's it.

 

Based on your experience should we bother with the MC or just move to Verizon or Sprint? Our 2 years is up and we're ready to upgrade to the 4GS anyhow.

 

Thanks

Message 8 of 10 (2,383 Views)
Professor

Re: Boost Microcell Signal

[ Edited ]

foresme wrote:

I was considering getting an MC for our place. Currently we have to sit in one spot on the couch that is 2 feet from the front window in order to use our iPhone 3GS. That's not an eggsageration. There is one spot we can reliably get 2-3 bars and that's it.

 

Based on your experience should we bother with the MC or just move to Verizon or Sprint? Our 2 years is up and we're ready to upgrade to the 4GS anyhow.

 

Thanks


As an alternative, you may want to consider getting a signal booster, for example Wilson Electronics Model 815226. This is a cradle type booster you can buy from solidsignal.com, bestbuy.com or Wilson Electronics. Other boosters are available depending on what you need to do.

 

Another booster is zBoost.

Message 9 of 10 (2,378 Views)

Re: unusable cellphone service

If I were you I switch to Verizon and not look back! You may get better coverage and a working uCell designed by Samsung in South Korea.

 

ATT may have gotten too big again to deliver consistent services - All we get is 3rd world service at premium rates. I have been in Europe and all over Asia. China still being considered "a poor" country with 1,500 Million people (1.5B) has a 1st class coverage with people having to use cell phones all day long because writing is so difficult for them. I have been sight seeing in Sichuan rural areas and could not find a dead spot all the way to a 4,000 meter high Emei mountain. I am sure there are exceptions there too!

 

As for us even when we try to improve the poor coverage with a uCell all we get is a sick-box and the shaft. Ouch!

 

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