Bold 9700

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Bold 9700

Got a Bold about 10 months ago (Refurbished) for free with a 2 years contract renewal. Been a customer with AT&T for over 10 years.  Phone is constantly locking up. Tried battery pulls, new sim card and new Micro memory card. Phone keeps locking up. Running OS6.  I am not due for another upgrade until August 2012.  Verizon is offering me an Iphone 4 with a 2 years contract for a premium price. Should I buy out my contract with AT&T and switch over to Verizon or do you think AT&T will actually work with me ? My phone is definitely not in warranty and I have lost faith in Blackberry.

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Message 1 of 5
Expert

Re: Bold 9700


firemandude wrote:

Got a Bold about 10 months ago (Refurbished) for free with a 2 years contract renewal. Been a customer with AT&T for over 10 years.  Phone is constantly locking up. Tried battery pulls, new sim card and new Micro memory card. Phone keeps locking up. Running OS6.  I am not due for another upgrade until August 2012.  Verizon is offering me an Iphone 4 with a 2 years contract for a premium price. Should I buy out my contract with AT&T and switch over to Verizon or do you think AT&T will actually work with me ? My phone is definitely not in warranty and I have lost faith in Blackberry.



go for it with verizon,  no carrier will do what you want, pay out your etf (325 - 10 x number of months used) and move on.

Message 2 of 5
Master

Re: Bold 9700


wingrider01 wrote:

firemandude wrote:

Got a Bold about 10 months ago (Refurbished) for free with a 2 years contract renewal. Been a customer with AT&T for over 10 years.  Phone is constantly locking up. Tried battery pulls, new sim card and new Micro memory card. Phone keeps locking up. Running OS6.  I am not due for another upgrade until August 2012.  Verizon is offering me an Iphone 4 with a 2 years contract for a premium price. Should I buy out my contract with AT&T and switch over to Verizon or do you think AT&T will actually work with me ? My phone is definitely not in warranty and I have lost faith in Blackberry.



go for it with verizon,  no carrier will do what you want, pay out your etf (325 - 10 x number of months used) and move on.


I agree. I'd rather have a working phone that is dependable than one that always seems to have an issue. Even if it means switching to a different carrier.

Good luck.

Cat Happy Remember that Wild Banchi... 1993-2010 Cat Happy



Message 3 of 5
Employee

Re: Bold 9700

try reinstalling the OS with desktop manager
Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
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Scholar

Re: Bold 9700

Backup your data, wipe the phone, reinstall the OS. Wait another month for the iPhone 5.

If you need help with how to wipe & reinstall the OS, visit the forums at crackberry.com.
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