Blotch on Galaxy S II Screen

Teacher

Blotch on Galaxy S II Screen

I have a slight blotch on my Galaxy S II Screen, it is really only noticeable when the brightness is on auto and at a low level.  It shows up best on a grey background (Such as the battery graph, you can see a blotch where the grey is lighter then the rest).  During normal use it is not really noticable but I know its there and always manage to find it.

 

Not sure if this was something to be expected with these screens or if I should exchange it?

Message 1 of 11 (524 Views)
Master

Re: Blotch on Galaxy S II Screen

Go exchange it while you still can. Within 30-day, you can exchange for a new phone. There are a lot of screen problems on International version of GS2 as well.

Message 2 of 11 (509 Views)
Teacher

Re: Blotch on Galaxy S II Screen

I will watch it... I think it may be getting better with use... I am having a hard time replicating it now in the office, may just be the lighting tho.  Thanks.

Message 3 of 11 (498 Views)
Teacher

Re: Blotch on Galaxy S II Screen

Nope def still there, luckily there is an att store in our building, will go at lunch
Message 4 of 11 (470 Views)
Master

Re: Blotch on Galaxy S II Screen


msimm29 wrote:
Nope def still there, luckily there is an att store in our building, will go at lunch

How did the exchange process go? Were you able to swap out your phone in a reasonable amount of time?

Cat Happy Remember that Wild Banchi... 1993-2010 Cat Happy



Message 5 of 11 (430 Views)
Teacher

Re: Blotch on Galaxy S II Screen

My problem now is locating a store that is easily accessible to me with a phone in stock.

I went to the store that is in our building in downtown Pittsburgh and they thought they had some but actually didn't. They said Friday they should have more. I am going to try the store that I bought the phone at out by our house tonight.
Message 6 of 11 (415 Views)
Tutor

Re: Blotch on Galaxy S II Screen

I had a similar problem.... Apparenetly my phone has some sort of burn in issue in the top left corner of the phone. Here is how I found it....there would be a lighter shader of a line diagonally when the screen is all blacked out.... Mine was the shape of a triangle in the top right corner. Its not visible in all colors....just like in black or like a shade of black or grey.

Took the phone back and had it exchanged at the corporate store.
Message 7 of 11 (402 Views)
Teacher

Re: Blotch on Galaxy S II Screen

Just exchanged my phone at the AT&T Store in our building, fantastic customer service down there always.  New one looked good from first impressions at the store, will see what tonight brings.

Message 8 of 11 (373 Views)
Master

Re: Blotch on Galaxy S II Screen

Alright. Thanks for the follow-up.

I hope this one does not have any issues!

Cat Happy Remember that Wild Banchi... 1993-2010 Cat Happy



Message 9 of 11 (358 Views)
Teacher

Re: Blotch on Galaxy S II Screen

This one also has a light blotch on the screen, in a different spot this time.  Sad for hardware that is highly praised for its screen quality.

 

I don't know if I will exchange this one, getting tired of bugging the AT&T Store over this.

Message 10 of 11 (308 Views)
Master

Re: Blotch on Galaxy S II Screen

Samsung is not known for quality manufacturing. Their seem lack any type of decent QA. So, if you have problem, get it exchanged.

Message 11 of 11 (228 Views)
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