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Blackberry torch


Blackberry torch

When getting my service for two lines with two blackberry torch I had no idea that I would have so much trouble with them. I have my account and phones now for 8 months, once Att changed one of them because it had problems, but still we have all kind of problems.  Now they are offering me to get a new phone and I will loose the amount we paid for the two blackberry torch phones. We have in total 3 lines and I demand from Att to exchange the two blackberies for a decent phone. Always when I want to use it the battery it is so low. We already changed the battery in one of the att stores.   Besides if I want to end the contract I have to pay 114 dollars.   Can someone from Att help me?????

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Former Community Manager

Re: Blackberry torch

Were you able to get this resolved? If not, please send me a private message with your name, account number, phone number and the best time to contact you so I can help. 

To send a private message, you can either click on the link in this message or click on the little blue envelope in the upper right hand corner, click "compose new message" and type my username in the "Send To" field.


As of May 1st, I am no longer serving as the Community Manager for AT&T. This account will no longer be able to accept private messages.

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