This phone REALLY stinks!!It is constantly freezeing up on me!! I've been on the phone with a customer & all of a sudden he could not hear me!! UGH!! Only person I would recommend this phone to is someone I do not like!! Surprizeing too cause I've always had good experiences with Blackberrys in the past. I bought an iphone on ebay. It's coming in the mail & I can't wait to switch!!