Billing history/records archive

Billing history/records archive

Hello,

I am just wondering if anyone knows how far back (months/years) I can receive my paper bills?  Thanks so much!

Message 1 of 8 (3,125 Views)
Mentor

Re: Billing history/records archive

well u can check ur bills online and i know the farthest u can go is like 16 mos.. but if you want to get it through the mail.. its like $5 per statement for the copy.. so better check it online..
Message 2 of 8 (3,117 Views)

Re: Billing history/records archive

Can you please tell me step by step how to do that?
Thanks!
Message 3 of 8 (3,100 Views)
Former Community Manager

Re: Billing history/records archive

Call 1-800-331-0500 and ask for the information you need. As xye29 noted, there is a charge of $5 per wireless bill copy; the first copy is free. 

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Message 4 of 8 (3,096 Views)

Re: Billing history/records archive

How can I get back 16 months online?  I can only get back 5 months?  Can someone walk me through it?

 

Message 5 of 8 (3,091 Views)
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Mentor

Re: Billing history/records archive

from the billing tab click on BILLING HISTORY and will show u ur prev statements..
Message 6 of 8 (3,081 Views)

Re: Billing history/records archive

When I tried that last time I could only go back 4 months.

Message 7 of 8 (3,075 Views)
Expert

Re: Billing history/records archive


winndixiesmom wrote:

When I tried that last time I could only go back 4 months.



just checked the olam on my account, it goes back on Billing History to 2009, not sure if it becasue I am a combined accout holder or not

Message 8 of 8 (3,067 Views)
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