05-16-2011 1:45 PM
Hello, I tried to use the Contact Us link, but it wouldn't work, just kept logging me off. I could call, but then I'm on hold forever. This has been a nitemare already so I didn't want to sit on someone else's cell phone forever since mine is broke.
My first iPhone 4 died, had it replaced. The second "refurbished" iPhone died a different death, completely different problem one week into using it. Therefore last month I didn't use ANY minutes! ZERO. But i went ahead and paid my full bill. All I want to do, while I'm waiting to get another iPhone is ask if they give you a refund if their phone keeps breaking & you aren't able to use it. I feel taken when I pay my large AT&T wireless bill when I didn't even get to use the phone all month! Who, where do I speak with. Is it an option? Am I just outta luck?? Thanks!
05-16-2011 8:38 PM - edited 05-16-2011 8:38 PM
I don't believe you will have any luck getting a refund for not using your plan minutes.
It is not AT&T's fault your phone wasn't able to use the network. Your beef is with Apple. And i seriously doubt you will get any relief from them.
05-22-2011 12:04 PM
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