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Billing Cycle

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Billing Cycle

Today I received two bills from you for $6.62.  The first one said I was "late" with my payment and the other I'm assuming is the original bill.  I find your customer service and your ethical conduct appalling.  I've written to the FCC and the BBB.  You've lost a customer for life.

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Employee

Re: Billing Cycle

I don't understand. did you pay your bills in full? what did customer service do to cause you to file a report.
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*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
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