01-24-2012 11:46 AM
I'll be calling ATT when I get a chance, but can't while at work. I was wondering if maybe any of you could shed some light on my situation.
I upgraded to an IPhone this month and purchased the required data plan for it. I ordered the phone and apparently, the data package on the 15th of January but didn't receive/activate my new phone until the 18th which is the first day of my new billing cycle. Anyway, the charge for the new phone's data plan was on my latest bill when I hadn't even used it during that time frame. Is this a loophole I've gotten screwed on by PURCHASING the data plan before I was physically able to use it, or is ATT in the wrong here? Thanks for any help you can give me.
01-24-2012 1:52 PM
A pre-paid data plan is different from a pay as you go plan.
You're not being charged for each bit (or byte) of data you use, you're being charged for the actual play that allows you to use data.
01-24-2012 3:16 PM
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