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Dear AT&T,

I've tried to contact you several times with no luck. I requested that
my accout be cancelled on 16 Jan. I've called and paid my last bill
and requested that my account be turned off.[Per Guidelines:  Keep it Relevant and Appropriate]. PLEASE HELP!!!! I am in Germany and various African countries helping people.

Now, I need your help. My cell # was {Personal content removed for your safety}

Semper Fi,

Maj Mike Gaines

Message 1 of 2
Former Community Manager


Hi Major Gaines, 


I'm sorry you're having billing issues. Will you please tell me a little more about what's happening since you attempted to cancel your service?


Is there anyone stateside who is authorized to make changes on your account who we can speak with?



To send a private message, you can either click on the link in this message or click on the little blue envelope in the upper right hand corner, click "compose new message" and type my username in the "Send To" field.


As of May 1st, I am no longer serving as the Community Manager for AT&T. This account will no longer be able to accept private messages.

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