Atrix 2 can't read Micro SD card

Scholar

Atrix 2 can't read Micro SD card

We just received two Atrix 2's and neither will read any Micro SD card, can't mount, can't format, can't view? Is this a well known problem?  I've searched and haven't found anything specific for this phone.

Thanks

Tim

2,020 Views
Message 1 of 3

Re: Atrix 2 can't read Micro SD card


timbuk2okc wrote:

We just received two Atrix 2's and neither will read any Micro SD card, can't mount, can't format, can't view? Is this a well known problem?  I've searched and haven't found anything specific for this phone.

Thanks

Tim


Have you verified that the card is working?  SD cards can fail.  Suggest trying in a PC.

 

Have you tried reformatting the card in a computer?  Also note that hemorrhoid is designed to only allow FAT32, exFAT and for devices supporting 64 and 128GB SDXC.  There are some applicatiosn out there to allow access to cards formatted NFTS.

 

Have you dismounted the card before removing from the phone and ejected before removing from a computer.  Not doing so can sometimes cause problems.

 

Message 2 of 3
Scholar

Re: Atrix 2 can't read Micro SD card

For some strange reason, they eventually recognized the driver after fooling around for a while. I read to never format a card in the computer, but in the phone only, which we couldn't do.  There were some other issues that were strange with the phone, like couldn't connect to our Social Networking because it didn't show up in the accounts, but when we tried to add it, said it was alreay there.  Did a Data Reset and seemed to have fixed everything.  Love the phone so fasr.  Sure beats the Captivate.

Message 3 of 3
You must type a description before you click preview or reply.
Share this topic
Announcements

Find the Unlimited Plan that works best for you at our Knowledge Sharing Session: Whole Lotta' Data Going On on Wed. 6/28 from 1-4pm ET / noon-3pm CT / 10am-1pm PT!

Find out the very latest about the new iPad Pros!

Are you looking to upgrade and activate your device?

Let us help make Ordering, Upgrading and Activating easy!

Additional Support