04-11-2011 4:20 PM - edited 04-11-2011 4:21 PM
Here is a thread provided by dmapr addressing a similar issue that you are facing. Pay attention to Ron_Miami's post as it is a workaround for AT&T not blocking calls of this nature.
I hope this answers your question and helps you stop the calls.
Let us know
04-19-2011 12:02 PM
Thank you! How ridiculous is this? MY carrier, which will block anonymous calls and work nuisance calls on land lines, refuses to do the same for cell phones - I guess they aren't regulated as heavily and AT&T can get out of providing this tiny bit of customer support. The creep is calling MY telephone and they won't (a) block the calls or (b) research them. The CS rep told me they can't see the blocked number, but when I suggested calling the police he said they might be able to help them. In other words, he lied: they have the information but won't use it unless I spend time and tax dollars to make them. Meanwhile they happily turn over our private phone records to any yayhoo with a badge. Customer service? What a joke.
04-19-2011 1:12 PM
04-19-2011 1:38 PM
04-25-2011 9:21 PM
in regards to this, unfortunately we dont have access to that. Even with a court order we cannot provide it because its information our systems do not store. you can always check your bill or your usage online on your mywireless account when a blocked number calls it just reads as a call recieved from your own number.
I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s positions, strategies or opinions.
04-27-2011 2:11 AM
Wow! It's great to see I'm still remembered around here.
Who can forget a Miami boy!!!
04-27-2011 8:49 AM
The CSR was correct, reps are not able to view the origination of a blocked call.
in regards to this, unfortunately we dont have access to that. Even with a court order we cannot provide it because its information our systems do not store.
Really? I had an issue of harassment with T-Mobile years ago (blocked number calling me, and a 4-digit number texting me constantly). I called, they saw the records (hundreds of calls/texts over the past several days), and initiated a block. I asked what phone number it was ('cause you know... I want to know who's doing this to me), but the rep told me she couldn't tell me what number it was; just that she can block it.
Afterwards, didn't get any calls nor texts.
Is that an AT&T-only policy...?
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