Alpharetta Georgia (GA) Outage

Contributor

Alpharetta Georgia (GA) Outage

I have had no service for 4 days.  No calls can come in or out on Edge.  Quickly dropped calls on 3G.  Texts error out and come in late.

 

I was told there was an outage, but that it was repaired.

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Employee

Re: Alpharetta Georgia (GA) Outage

how many phones are on the account?

if 1, do you know anyone with at&t within a 3 mile radius of your home

 if yes, does it work for them

 if no, continue

 

if 2 or more, do the other phones work?

 if yes, it's your phone/sim

 if no, it's a network issue

Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
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