Almost giving up on at&t.

Tutor

Almost giving up on at&t.

I'm an at&t customer for the past 17 years. I got my first cell phone and contract with Cellular One on Nov 1993. Later they changed to Cingular and now at&t. They satisfied all my cell phone communication need with their excellent service, plans and phones... till now!

 

For the past two years they have been so busy playing with the Iphone and its apps, that they forgot the people like me who use the phone as professional business working tool. That type of people relies on Windows Mobile to stay productive with their business. My actual phone (HTC FUze) is showing its limitations  in processing power and memory.

 

While other carriers are offering top of the line Windows Mobile HTC HD2, at&t stills offer the underpowered Tilt2 and Pure (which runs the same processor and memory configuration as my now obsolete fuze).

 

For the first time in 17 years, I have been tempted to switch to other carrier to look for the solution at&t is failing to provide.

A phone that can be Professional Business Working Tool. Bring us the HTC HD2.

 

Thanks.

Message 1 of 41 (3,221 Views)
Tutor

Re: Almost giving up on at&t.

As of today, HTC does not have anything more advanced than the HD2 in Windows Mobile OS. The next big thing coming out of "HTC quietly brilliant" minds will be the HTC Evo 4G.

 

But it won't be offered by at&t. It will be released by Sprint this summer!!!

 

at&t is too busy thinking how to face lift, re-dress and re-brain (firmware updates) its now old and limited iphone to keep the sales from falling, that they won't see the world of cell phones is evolving into more robust and powerful devices with far superior hardware and software.

 

For this new phone, HTC took the HD2 platform and looked how it can be improved. Pretty hard task taking into consideration the already excellent performance and features it have. But HTC done it again!

 

The HTC Evo 4G will have 4G data capability of course! A new 8 mega pixels camera! Android OS and what makes me ask "How they do that?"  HDMI 720P High Definition Video Output!!!  Along with the usual SnapDragon 1Ghz processor, 1GB/512MB ROM/RAM 4.3" 480x800 screen, etc.

 

I'm not a fan of Android OS but the 4G data speed, the 1GHz Snapdragon, the 4.3" 480x800 pixels screen and now the most incredible thing in such an small device... HDMI 720P Hi Def Video Output capability is really tempting me hard to make the switch this summer to Sprint.

 

Just imagine how it will look connected to a video presentations projector in your office conference room or classroom. Even in your home theater!!

 

Make a Google search for more info.

 

 

Message 16 of 41 (1,872 Views)
Tutor

Re: Almost giving up on at&t.

17 years seems a lot of time to be married with the same cell phone provider these days. But at the beginning the cell phone was professional business tool not a teenager toy as at&t thinks today.

 

Back then they were focused on fulfilling the needs of those professional that needed phone communication with their business while on the move. They didn't hesitate to provide the best hardware  and plans solutions to they customers.

 

But things have changed, the cell phone is no longer only a tool and the main customer is no longer the business man. Now cell phone companies are more interested in teenagers and to attract them, they are flooding the market with phones that can do anything imaginable with zillions of apps (at a price of course).

 

Now the business man have to look in that sea of crappy cell phone toys and greedy service provider companies for a useful device that fulfill it needs. Luckily there are still companies that makes them like HTC but for the service provider companies it is becoming hard to find.

 

Message 17 of 41 (1,862 Views)
Master

Re: Almost giving up on at&t.

The 4G in this case is Sprint's WiMax, which will be incompatible with anyone else's 4G implementation.  Sprint is betting that their contrarian choice and rush to rollout in advance of the other carriers will stop the bleeding of customers they have been experiencing.

 

You can blame some of the lull in the release of Windows Mobile phones on Microsoft, as who wants to commit resources to a new flagship device that won't be compatible with the next release of the OS?  I wouldn't expect to see much movement on that front, as both carriers and device manufacturers are shifting their focus to Android because of WinMo's declining market share.

 

 


gatech wrote:

As of today, HTC does not have anything more advanced than the HD2 in Windows Mobile OS. The next big thing coming out of "HTC quietly brilliant" minds will be the HTC Evo 4G.

 

But it won't be offered by at&t. It will be released by Sprint this summer!!!

 

at&t is too busy thinking how to face lift, re-dress and re-brain (firmware updates) its now old and limited iphone to keep the sales from falling, that they won't see the world of cell phones is evolving into more robust and powerful devices with far superior hardware and software.

 

For this new phone, HTC took the HD2 platform and looked how it can be improved. Pretty hard task taking into consideration the already excellent performance and features it have. But HTC done it again!

 

The HTC Evo 4G will have 4G data capability of course! A new 8 mega pixels camera! Android OS and what makes me ask "How they do that?"  HDMI 720P High Definition Video Output!!!  Along with the usual SnapDragon 1Ghz processor, 1GB/512MB ROM/RAM 4.3" 480x800 screen, etc.

 

I'm not a fan of Android OS but the 4G data speed, the 1GHz Snapdragon, the 4.3" 480x800 pixels screen and now the most incredible thing in such an small device... HDMI 720P Hi Def Video Output capability is really tempting me hard to make the switch this summer to Sprint.

 

Just imagine how it will look connected to a video presentations projector in your office conference room or classroom. Even in your home theater!!

 

Make a Google search for more info.

 

 


 

Message 18 of 41 (1,784 Views)

Almost giving up on at&t.

I've been with them since SouthWesternBell wireless first started , never had any issues with service and customer service was awesome . the phones weren't that great , but then they started coming around. It was when Cingular bought out ATT and merged, then handed control over to att that everything started going down hill, and i mean everything has changed, i've been loyal throug thick and then, but its not the same family anymore, and it's just a matter of time i get totally sick of their crap.

Message 19 of 41 (1,778 Views)
Teacher

Re: Almost giving up on at&t.

[ Edited ]

i juz got my htc pure for $50 and flashed it with a rom that uses the sense ui just exactly like the hd2. i dont know wat u mean by 'proofessional business working tools' but a UI is a UI and the rom that im using is practically like the hd2. the hd2 is also running under windows mobile meaning all the tools ur looking for are apps that may be downloaded/installed to any winmo phones. so theres not much differences between the fuze, pure, and hd2. now, the only thing that the hd2 has an edge on my pure is that its processor speed is a bit  higher, its camera has more megapixels, it has flash led....and some ppl may prefer a bigger display phone (not me though). but i like my pure. its now a miniversion of the hd2. im happy with what i have now Smiley Happy

 

but i do agree with everyones complaint about how att is lagging on the devices. all the awesome phones go to sprint, i hate sprint!! then tmobile, verizon, and att last...why doesnt att chose to carry any awesome phones? i havent been impressed for the longest time, still not. but i guess if u think about it, att is in a deep contract with apple iphones. thats all att is counting on...their iphones to be the 'best.' soo, i understand why att cant bring any real competition since iphones are their 'pride & joy.' uuhhgg...sad cuz iphones suck!! as we all agree, there are much much better phones now Smiley Tongue

 

phone: htc pure wm6.5

rom: tess prime III

speed: 528mhz <<---good enough 4 me, especially with such a fast & stable rom too Smiley Happy

Message 20 of 41 (1,742 Views)
Guru

Re: Almost giving up on at&t.

"I've been with them since SouthWesternBell wireless first started , never had any issues with service and customer service was awesome . the phones weren't that great , but then they started coming around. It was when Cingular bought out ATT and merged, then handed control over to att that everything started going down hill, and mean everything has changed, i've been loyal throug thick and then, but its not the same family anymore, and it's just a matter of time i get totally sick of their crap.I've been with them since SouthWesternBell wireless first started , never had any issues with service and customer service was awesome . the phones weren't that great , but then they started coming around. It was when Cingular bought out ATT and merged, then handed control over to att that everything started going down hill, and mean everything has changed, i've been loyal throug thick and then, but its not the same family anymore, and it's just a matter of time i get totally sick of their crap." Same here...good old SWBW...Been with them since 1992. And completely agree with your statement about things have gone down hill since Cingular let AT&T run the show. I'm hoping they surprise me with some announcement soon, but I'm not holding my breath. Note: the "quote" button wouldn't work...that's why I manually quoted.
Message 21 of 41 (2,168 Views)
Master

Re: Almost giving up on at&t.

Actually, that history is not entirely accurate. AT&T was a totally different company back then, nothing to do with AT&T today. Cingular (often refers to as Orange) purchased AT&T Wireless (often refers to as Blue) a few years back. Then, Cingular's majority owner, SBC, purchased and merged with more telcos. A few years later, it accquired what's remains in the AT&T and decided to rename SBC into AT&T. So today's AT&T is actually run by those in SBC.

 

Message 22 of 41 (2,124 Views)

Re: Almost giving up on at&t.


foxbat121 wrote:

Actually, that history is not entirely accurate. AT&T was a totally different company back then, nothing to do with AT&T today. Cingular (often refers to as Orange) purchased AT&T Wireless (often refers to as Blue) a few years back. Then, Cingular's majority owner, SBC, purchased and merged with more telcos. A few years later, it accquired what's remains in the AT&T and decided to rename SBC into AT&T. So today's AT&T is actually run by those in SBC.

 


 

Yes, I understand that, but this is not the same SWB/Cingular company that I've grown up with, they don't put the customer first anymore, and they only care about the iPhony, no body elses even matters. Now that iphony is going to more carriers maybe they can switch their focus back to the rest of us, but I doubt it !

 

 

Message 23 of 41 (2,058 Views)
Master

Re: Almost giving up on at&t.

Nice companies often don't survive in marketplace. I too like my old AT&T Blue (as many Blue fans are) much better than today's AT&T Orange.

Message 24 of 41 (2,052 Views)
Tutor

Re: Almost giving up on at&t.


msyang20 wrote:

i juz got my htc pure for $50 and flashed it with a rom that uses the sense ui just exactly like the hd2. i dont know wat u mean by 'proofessional business working tools' but a UI is a UI and the rom that im using is practically like the hd2. the hd2 is also running under windows mobile meaning all the tools ur looking for are apps that may be downloaded/installed to any winmo phones. so theres not much differences between the fuze, pure, and hd2. now, the only thing that the hd2 has an edge on my pure is that its processor speed is a bit  higher, its camera has more megapixels, it has flash led....and some ppl may prefer a bigger display phone (not me though). but i like my pure. its now a miniversion of the hd2. im happy with what i have now Smiley Happy

 

but i do agree with everyones complaint about how att is lagging on the devices. all the awesome phones go to sprint, i hate sprint!! then tmobile, verizon, and att last...why doesnt att chose to carry any awesome phones? i havent been impressed for the longest time, still not. but i guess if u think about it, att is in a deep contract with apple iphones. thats all att is counting on...their iphones to be the 'best.' soo, i understand why att cant bring any real competition since iphones are their 'pride & joy.' uuhhgg...sad cuz iphones suck!! as we all agree, there are much much better phones now Smiley Tongue

 

phone: htc pure wm6.5

rom: tess prime III

speed: 528mhz <<---good enough 4 me, especially with such a fast & stable rom too Smiley Happy


I'm a REALTOR and what I mean by a professional business tool is a phone that have the ability to manage all my tasks fast and efficiently. Receive, edit and send customer contracts with Word and Outlook. Receive, open, manage and send PDFs docs. Send pictures and videos of properties to potential customers in real time. Keep important documants always handy in storage card, ready to be sent via email or downloaded to any nearby windows PC for quick printout.

 

 None of the windows mobile phones offered by at&t at present time, can be considered and upgrade from my Fuze. The Tilt2 and Pure runs with the same 528 Mhz Qualcomm 7201A CPU and same 512Mb/288Mb memory configuration. They even perform slower than my Fuze due to the extra features they have to manage.

The HD2 have twice the CPU power 1GHz vs. 528MHz, twice the memory 1Gb/576Mb vs. 512mb/288mb.

That's the big difference among other things like camera and display.

Message 25 of 41 (1,989 Views)
Scholar

Re: Almost giving up on at&t.

I gave up in November and went to Sprint and could not be happier.  The Customer service is much better as well as coverage where I live.  I was tired of ATT poor service and empty promises to improve the signal after several years of fighting them.  Move you won't regret it.

Message 26 of 41 (1,936 Views)
Professor

Re: Almost giving up on at&t.

I guess it all depends on what you like. I was ATT - then Cingular (verrrrry bad customer service, seriously).... then ATT after they switched back.   You'll find good and bad in all services... i guess all cellular services need to start some sort of champaign to "keep" their expiring contract customers instead of giving them reasons to catch a headache aelsewhere... lol...

Message 27 of 41 (1,854 Views)

Re: Almost giving up on at&t.

Have fun with Sprint. They can't even keep their billing system straight. They double-billed us two years ago for a single set of phones. Anyone remember when they went to the new billing system? We had signed on with 5 phones on a family planthe month prior, we paid our $650 in startup fees and phone purchases. They announced the new billing system. 6 months later we get phone calls from a collections sagency saying we owed Sprint $650. Everytime we spoke to SPrint about it they couldn't figure out why we were getting the calls, our account was current. Well, after two years of calling, just prior to our contract expiring Sprint found they had opened a whole new account, and neglected to close the old account when they went to the new billing system. We paid the $650 twice and they refused to return the extra payment. So here we are with AT&T.

Message 28 of 41 (1,830 Views)
Master

Re: Almost giving up on at&t.

Yes, Sprint has the worst customer service in all carriers (I was there before AT&T). T-Mo has the best customer service but its network is too small to be useful.

Message 29 of 41 (1,804 Views)
Tutor

Re: Almost giving up on at&t.

I'm done!!  Long time AT&T subscriber and have owned a Fuze since day 1… I just preordered the HTC Incredible with Verizon and am taking the hit on the AT&T early termination fee. I have no faith in the AT&T network and don’t see them ever getting out of bed with Apple any time soon. The Wirefly video on the Incredible made me a believer in Android and the phone.

Message 30 of 41 (1,765 Views)
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