After changed a rate plan(ASAP)

Contributor

After changed a rate plan(ASAP)

I used to use $50 monthly rate plan, but I wanted to change to $25 plan.
So I bought $25 go card and paid before changed plan.
After changed the plan, there is no account balance...what should I do?

184 Views
Message 1 of 3
Professor

Re: After changed a rate plan(ASAP)

It sounds like the change did not take place. When you go online to look at your account, does it have your new plan?

Message 2 of 3
Contributor

Re: After changed a rate plan(ASAP)

I'm sure when I paid $25, there is $25 main account, but when I change the plan, it dissapeared...

Message 3 of 3
You must type a description before you click preview or reply.
Share this topic
Announcements

Are you looking to upgrade and activate your device?

Let us help make Ordering, Upgrading and Activating easy!

Additional Support