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After changed a rate plan(ASAP)

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After changed a rate plan(ASAP)

I used to use $50 monthly rate plan, but I wanted to change to $25 plan.
So I bought $25 go card and paid before changed plan.
After changed the plan, there is no account balance...what should I do?

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Professor

Re: After changed a rate plan(ASAP)

It sounds like the change did not take place. When you go online to look at your account, does it have your new plan?

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Contributor

Re: After changed a rate plan(ASAP)

I'm sure when I paid $25, there is $25 main account, but when I change the plan, it dissapeared...

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