12-06-2011 7:17 PM
Adding features and money to my gophone online is easy with a credit/debit card. Given how easy that is, one would assume one could add features (which cost money) as long as the account balance is sufficient. Either this is not possible, or I haven't figured out how (which I doubt). I had an over $20 balance and went online to buy the 1000 text package, which costs $10. My correct account balance is displayed online, so clearly that information is there. Why can't I buy the $10 message package with $20 in my account online, just like by phone? This seems like an easy and useful addition to the gophone site. any feedback anyone can give me on this would be much appreciated.
12-07-2011 8:34 AM
© 2017 AT&T Intellectual Property.This link will open a new window All rights reserved. AT&T, Globe logo, Mobilizing Your World and DIRECTV are registered trademarks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks are the property of their respective owners.
Congratulations! You earned the Liz badge!