Account was charged before but now pending charging has been credit back

Tutor

Account was charged before but now pending charging has been credit back

Ordered the phone on Oct 7. Being charged on Oct 11. But now the money has been back with no transfer history. Does this mean the order has been canceled??? 

 

3 reps talked to in the past 3 days all told me it's highly possible that the phone will be delivered today, and it was at the warehouse waiting to be shipped when I was calling. 

 

Is there any one on the same boat? Wht is happening!!??

Message 1 of 5 (204 Views)
Teacher

Re: Account was charged before but now pending charging has been credit back

No, they will recharge the account, rule of thumb is the "Pending transaction" drops offer after a certain amount of days.  Sometimes this happens when the store doesn't push the "final charge button".

Message 2 of 5 (203 Views)
Teacher

Re: Account was charged before but now pending charging has been credit back

Same thing happened to us - I am SURE they will charge us Smiley Happy  Just suprised that they are delivering today and we have not paid for our phones.

 

So excited to start playing with my new phone.  My daughter may be even more excited than I am - she is getting my 3GS

 

 

Message 3 of 5 (195 Views)
Tutor

Re: Account was charged before but now pending charging has been credit back

Thank you! Now I got more faith for staying home today and wait for the phone.Smiley Happy  Fingure crossed it will arrive!

Message 4 of 5 (189 Views)
Teacher

Re: Account was charged before but now pending charging has been credit back


allencka wrote:

No, they will recharge the account, rule of thumb is the "Pending transaction" drops offer after a certain amount of days.  Sometimes this happens when the store doesn't push the "final charge button".


+1

Message 5 of 5 (159 Views)
Share this topic
Announcements

Welcome to the AT&T Community Forums!!! Stop by the Community How-To section for tips on how to get started.

Additional Support