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Posted Apr 16, 2012
9:32:15 AM
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Account history
Edited by ShaunMN on Apr 16, 2012 at 10:23:15 AM

My account history isn't updating online for my calls can someone please tell me why this is not happening

 

 

My account history isn't updating online for my calls can someone please tell me why this is not happening

 

 

Account history

[ Edited ]
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Apr 16, 2012 12:01:25 PM
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Former Community Manager

Sorry you're having an issue with your call log. 

 

Are you not seeing your outgoing/incoming calls logged?

 

How long has this been an issue?

 

Has anything changed on your account since the last time it worked as you expected?

--------------

As of May 1st, I am no longer serving as the Community Manager for AT&T. This account will no longer be able to accept private messages. If you have an account related issue, please send a private message to ATTCustomerCare.

Did a post have a solution that worked for you? Help other people find solutions faster by marking posts that helped you as an "Accepted Solution". Learn about accepted solutions here.

I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.

Sorry you're having an issue with your call log. 

 

Are you not seeing your outgoing/incoming calls logged?

 

How long has this been an issue?

 

Has anything changed on your account since the last time it worked as you expected?

--------------

As of May 1st, I am no longer serving as the Community Manager for AT&T. This account will no longer be able to accept private messages. If you have an account related issue, please send a private message to ATTCustomerCare.

Did a post have a solution that worked for you? Help other people find solutions faster by marking posts that helped you as an "Accepted Solution". Learn about accepted solutions here.

I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.

Re: Account history

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Apr 17, 2012 9:01:41 AM
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Former Community Manager
Moved for better exposure
--------------

As of May 1st, I am no longer serving as the Community Manager for AT&T. This account will no longer be able to accept private messages. If you have an account related issue, please send a private message to ATTCustomerCare.

Did a post have a solution that worked for you? Help other people find solutions faster by marking posts that helped you as an "Accepted Solution". Learn about accepted solutions here.

I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.

Re: Account history

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