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Posted Apr 4, 2012
5:50:24 PM
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Accessing current usage information
Edited by dsmile on Apr 4, 2012 at 6:32:13 PM

I have a shared plan with five lines/limited minutes. We each have limited data. To check current usage I have to view six different tabs/hidden links instead of the previous layout which had a scrolling summary listing everything in one place. Can you bring back the old view as one of the tabs-show data in the shared usage tab?

 

Also, it would be helpful if the web site was more like the iPhone app in that the bar graphic for minutes or data used had a corresponding bar showing how much of the billing period is "used", instead of just listing how many days are left in the billing period.

I have a shared plan with five lines/limited minutes. We each have limited data. To check current usage I have to view six different tabs/hidden links instead of the previous layout which had a scrolling summary listing everything in one place. Can you bring back the old view as one of the tabs-show data in the shared usage tab?

 

Also, it would be helpful if the web site was more like the iPhone app in that the bar graphic for minutes or data used had a corresponding bar showing how much of the billing period is "used", instead of just listing how many days are left in the billing period.

Accessing current usage information

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Apr 5, 2012 7:42:54 AM
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Former Community Manager

Thank you for the feedback on our updated layout. I'm sorry you don't find it as efficient as the previous layout. 

 

I'll make sure your comments get back to our IT folks.

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As of May 1st, I am no longer serving as the Community Manager for AT&T. This account will no longer be able to accept private messages. If you have an account related issue, please send a private message to ATTCustomerCare.

Did a post have a solution that worked for you? Help other people find solutions faster by marking posts that helped you as an "Accepted Solution". Learn about accepted solutions here.

I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.

Thank you for the feedback on our updated layout. I'm sorry you don't find it as efficient as the previous layout. 

 

I'll make sure your comments get back to our IT folks.

--------------

As of May 1st, I am no longer serving as the Community Manager for AT&T. This account will no longer be able to accept private messages. If you have an account related issue, please send a private message to ATTCustomerCare.

Did a post have a solution that worked for you? Help other people find solutions faster by marking posts that helped you as an "Accepted Solution". Learn about accepted solutions here.

I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.

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