Accessing ATT WIRELESS Account

Contributor

Accessing ATT WIRELESS Account

This is the second month in a row I cannot access my account to see my bill.  I have reset user name password each time. I have even called the Customer Care Rep and they reset the user name and password and still I cannot access the account.  When you try to utilize the Contact Us Link  on the bottom of the Att website you go into a vicious loop back to your account and you cannot contact ATT. Perhaps the executives should go on their website and attempt to view their account as a consumer would to see what a mess it is.  I expect more from ATT, especially since I retired from BellSouth and will always be a customer and advocate for ATT, but this is not 21st Century technology when you cannot access your wirless account online.  Please fix this problem it is embarrasing.

1,787 Views
Message 1 of 2
Employee

Re: Accessing ATT WIRELESS Account

What problem are you having? Are you receiving an error when you try to log in?
Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 2 of 2
You must type a description before you click preview or reply.
Share this topic
Announcements

Are you looking to upgrade and activate your device?

Let us help make Ordering, Upgrading and Activating easy!

Additional Support