11-27-2007 4:33 PM
11-28-2007 1:35 PM
I assisted a friend of mine yesterday to get an AT&T USB Connect 881 from an AT&T corporate store. The rep was new, as she couldn't even figure out how to put in the SIM card, and after the fact of getting it we get home to find that she completely screwed up the billing by adding the $79.99 package onto my friend's account instead of the $59.99 one that she gets since she already has a voice plan. After getting the billing ordeal straightened out, we had some issues with getting the card setup on her Leopard Macbook. She plugged it in via USB and it failed to recgonize the device drivers. So we downloaded the Sierra Watcher program and it gave us a little trouble at first, but after a couple reboots it started working, but under roaming conditions. We ventured down the road a little and acquired a 3G signal, but every once in a while she will see her indicator light on the card go from green to red for about 15 seconds, and then back to green. Is there any problem with that? I would assume that the red light would indicate a problem, but I'm not sure. I just wanted to make sure she was not going to have any further issues with getting connected once I leave. She does mobile broadcasting with her iSight camera, so will AT&T get on to her about excessive data usage as well?Thanks.
11-30-2007 9:28 AM
11-30-2007 11:56 AM
Did you just recently upgrade to Leopard? I have found that users who upgrade to Leopard receive a Fatal Error (I know it's not the same as a kernel dump) if they did not uninstall their old Watcher and upgrade to version 2.0.4 or later.
I have the USBconnect 881 running on a Macbook Pro with Leopard. I do not have the challenge you describe. What have found is that if I do not phycically exit SierraWatcher and wait a couple of seconds to extract the card from the usb port, I get a kernel crash.
12-31-2007 8:19 AM
02-01-2008 11:30 AM