AT&T Phone Book - the online back up ..Anybody actually using this service?
I recently purchased a Samsung Captivate. I like it, except for its inability to sync with my Outlook contacts and calendar. Due to this downfall, I decided that I would utilize the online "AT&T Phone Book," so that all of the manually entered contacts would not disappear if the phone goes belly up.
I set up the connection, it attempts to sync, but has not yet been able to do a full sync. The first sync saved 164 contacts of the 322. I asked technical support why I was getting "error code:500 details: network error" and they put me through the usual verifications that my set up was correct (it is). They then thought it might need a new sim card (3G). So I got one. Still not syncing.
In an effort to make certain all possible problems were not due to some software that I added during the first week, I completed a factory reset. Still not syncing. Now only 75 contacts have made it online. Additionally, it seems to continuously attempt to sync - at least six times an hour. I have shut down sync, disabled background usage, unchecked auto sync... but it still is making connections with the network multiple times an hour.
Any suggestions? I am not interested in purchasing the unlimited data plan just because this app isn't working. Just wondering if anyone else is having similar issues with "AT&T Phone Book."
Re: AT&T Phone Book - the online back up ..Anybody actually using this service?
Mine did not sync at fist. After about three days it starting working. Give it a few days to start working if you just got the phone. There are still times when it does not sync but I think it is a problem with the online service and not the phone.