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Posted May 19, 2012
3:23:24 PM
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10 cents per minute?

I have the GoPhone 10 cents per minute plan and have noticed that I'm being charged 20 cents when my call is under one minute.  Is this standard practice?

10 cents per minute?

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May 19, 2012 3:41:13 PM
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Professor
Edited by ilikewireless on May 19, 2012 at 3:53:01 PM

mrbozo wrote:

I have the GoPhone 10 cents per minute plan and have noticed that I'm being charged 20 cents when my call is under one minute.  Is this standard practice?


The call starts as soon as you press "Send" or similar keys.

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May 19, 2012 8:33:32 PM
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Why don't they start the timer for the displayed time when the call is sent?

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May 19, 2012 8:40:46 PM
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Have you used a phone with that feature?

You can check the call log to read the call duration. What does the log say?

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May 20, 2012 12:46:15 AM
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I don't think I have a call log that displays the duration of previous calls.  It just shows the time of the call.  The duration for calls is displayed after it ends and when I'm charged .20 for a call that's displayed as 45 seconds, I have to wonder.  I'll time my next call from the send and see how it compares with what is displayed.

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May 20, 2012 1:07:22 PM
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On an Android phone, the call duration is displayed at the top most area of the screen.

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May 22, 2012 3:48:16 PM
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I placed a call last night to leave a message that took me less than 20 seconds.  The call log says 0:48, so the time to ring and listen to the receiver's outgoing message must have been just unter thirty seconds. Curiously, I received notification that my account was charged two minutes.  To suggest that there are delays delays built in to pad AT&T's profits might sound cyincal if not for the fact that they clearly charge us for listing to the receiver's phone ring.

 

It gets better though.  A minute or two later, another notification arrives to announce that I've been charged $0.13 more.  Huh?  Another minute and a third notification comes through to add insult to injury: $0.01, all without touching my phone.  I would love to know what these additional charges are.  Sometimes I see them.  Sometimes I don't.  Whatever the reason, billing $0.34 for a 20 second call is hardly $0.10/min.

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