Tutor
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10 Messages
messages arriving on Chinese characters
Long messages from friends and family are arriving at my phone in Chinese characters. Short msgs from the same people are ok. All phone settings are in English. Any ideas?
Tutor
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10 Messages
MonkeysMommy
Contributor
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3 Messages
7 years ago
For the record, I have Windows, Lumia 950. Sending is fine...receiving is the issue.
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OneToughCookie
Teacher
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13 Messages
7 years ago
OK, folks - I just got off of "Chat" w/ATT. Posting the entire transcript - I hope y'all will find it helpful, but also aggravating. I have not tried the suggested fix yet - will post when I do - hope you will do the same.
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jlfrisella
Tutor
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4 Messages
7 years ago
that did not work. I sent a long text to my some, included some symbols and emoji and it came out chinese on his end
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camperchuck
Teacher
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11 Messages
7 years ago
OneToughCookie, they were blowing smoke up your butt or you made that transcript up. its definitly not an iOS specific issue. there is no "FIX" yet either.
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OneToughCookie
Teacher
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13 Messages
7 years ago
emojis came through in clear. Will try again later with a longer text.
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menichar
Contributor
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3 Messages
7 years ago
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camperchuck
Teacher
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11 Messages
7 years ago
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pgrey
Master
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3.5K Messages
7 years ago
It has to do with the emoji's being used, on the sending phone.
@ardently Did an awesome job of showing the UTF encoding, and how the bit-flp works, and how to covert to UTF-8, and strip the offending bits using an editor.
Until they fix this , you're stuck.
You have two options (okay three, the pic of the actual text seems like it's above most to me, getting the sender to do it).
- Talk to your friends, and tell them to not use emoji's when sending you texts
- Do the UTF conversion on the corrupted texts, by forwarding it to the email, per the post referenced
This is an AT&T problem, it's their parsing engine, running on their servers, where they "process" the SMS/MMS, and until they fix the parser, well...
It does seem a bit crazy, coming from a guy who's written at least a few hundred parsers over the years.
I get that they have to test/deploy the fix, but 10-12 days seems excessive, unless it's rooted in some really obscure method that's doing some other work, I guess, maybe, hard to envision though, as a (mostly ex) s/w, h/w coder.
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camperchuck
Teacher
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11 Messages
7 years ago
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OneToughCookie
Teacher
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13 Messages
7 years ago
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