Troubleshoot your device issues
Clifftegha's profile

Contributor

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1 Message

Wednesday, November 11th, 2015 10:17 AM

i can't access the windows store to download apps on my phone

Community Support

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15.2K Messages

8 years ago

Hello @Clifftegha

 

I’m sorry to hear you’re unable to access the Windows Store.

 

Are you able to access the internet at all?

Are you having issues with your Microsoft Account username or password?

What type of error message, if any, are you seeing?

 

Please let us know in order to further assist you.

 

Thanks,

Michelle

Contributor

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1 Message

8 years ago

i am having the same problem and when i factory restore my phone now it has gone wrost it is not even signing in microsoft account

 

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