Windows Phone 7 NoDo Update is live now!

Master

Windows Phone 7 NoDo Update is live now!

Focus owners please report here if you get the update. You don't have to wait for the notification. Connect your phone to Zune software and check the update from inside Zune.

Message 1 of 148 (8,782 Views)
GBK
Mentor

Re: Windows Phone 7 NoDo Update is live now!


pmt1209 wrote:

Good job GBK, did you see that Samsung Registry editor was still there under apps?  I noticed I could rebrand my focus back to ATT-US but didn't, figured I may need to change it to Rogers or some other carrier depending on who releases Mango first Smiley Happy


Did notice that.. I kept mine there as well.  it is quite useful after all Smiley Happy   It's been working fine unbranded and with the udpate even better what would be the point to rebrand at least for now?

Message 76 of 148 (1,329 Views)
Expert

Re: Windows Phone 7 NoDo Update is live now!


GBK wrote:

And customers like you are problem because instead of standing up and making the company accountable, all you do is roll over and let them do what they please


accountable for exactly what? Where in the contract with any carrier does it state that all phones will recieve all updates all the time?

 

 Have to have something in writting for any company to be held acountable for. I hold all the wireless carriers I do business with accountable for what is documented in the contracts and the SLA's that I have signed with them, just like I expect my customers to hold my company accountable for what is documented in our contract with them.  The sales rep that is assigned to my corporate account will definately vouch for the fact that I do not "roll over and let them do what they please" is it is documented in the binding contract, I carry the same over to my personal account

 

 

 

Message 77 of 148 (1,302 Views)
GBK
Mentor

Re: Windows Phone 7 NoDo Update is live now!


wingrider01 wrote:

accountable for exactly what? Where in the contract with any carrier does it state that all phones will recieve all updates all the time?

 

 Have to have something in writting for any company to be held acountable for. I hold all the wireless carriers I do business with accountable for what is documented in the contracts and the SLA's that I have signed with them, just like I expect my customers to hold my company accountable for what is documented in our contract with them.  The sales rep that is assigned to my corporate account will definately vouch for the fact that I do not "roll over and let them do what they please" is it is documented in the binding contract, I carry the same over to my personal account

 

 

 


Bluetooth failing to pair with headsets and car units, marketplace crashes and other numerous issues.  Those are critical experience pieces that you expect to work when you pay money for a product and service. 

Yes fixing these is on Microsoft which they have done.. While the fools (an appropriate word for today) at ATT are dragging their feet refusing to provide me an experience I was sold.  I expect them to follow thru and remediate in a timely fashion.  The bottom line is they've failed to live up to the level of service they sold us on during the Launch of the product where both Microsoft and ATT claimed to premier partners.  Well both of them apparently decided that talk was enough.

Message 78 of 148 (1,270 Views)
Scholar

Re: Windows Phone 7 NoDo Update is live now!

I'm sure this  all stems from total frustration with MS and ATT,  both share the blame BUT at the moment it's AT&T who is holding back the update the rest of the world is getting.. An update the may correct the issues people are experiencing.. Let's face it they are just holding it back to avoid any possible problems with either update, not for our concern rather their cost savings on tech support..  I emailed att's tech support asking where is the update and the answer given was "we are waiting for AT&T and the phone manufacturers to OK the update".. To that I responded "obviously the Manufacturers have ok'd it since the rest of the world is getting the updates", a reply was never received, not a surprise.. That's when I decided to go get it myself and I did,  with that I am already poised to get Mango when its released, lord knows AT&T will not be the first to release that when it becomes available, my guess is again they will be dead last!! AGAIN... 

Message 79 of 148 (1,253 Views)
Expert

Re: Windows Phone 7 NoDo Update is live now!

[ Edited ]

GBK wrote:

wingrider01 wrote:

accountable for exactly what? Where in the contract with any carrier does it state that all phones will recieve all updates all the time?

 

 Have to have something in writting for any company to be held acountable for. I hold all the wireless carriers I do business with accountable for what is documented in the contracts and the SLA's that I have signed with them, just like I expect my customers to hold my company accountable for what is documented in our contract with them.  The sales rep that is assigned to my corporate account will definately vouch for the fact that I do not "roll over and let them do what they please" is it is documented in the binding contract, I carry the same over to my personal account

 

 

 


Bluetooth failing to pair with headsets and car units, marketplace crashes and other numerous issues.  Those are critical experience pieces that you expect to work when you pay money for a product and service. 

Yes fixing these is on Microsoft which they have done.. While the fools (an appropriate word for today) at ATT are dragging their feet refusing to provide me an experience I was sold.  I expect them to follow thru and remediate in a timely fashion.  The bottom line is they've failed to live up to the level of service they sold us on during the Launch of the product where both Microsoft and ATT claimed to premier partners.  Well both of them apparently decided that talk was enough.


pair the focus with the MS Sync in my Shelby Cobra with no issues and my wife's Edge, have a plantronics that works also, been running a 32gb Kingston class 4 memory card in the phone since day one with 26GB in use.

 

Who has failed - if anyone it is microsoft for releasing a product that have these flaws in it, but then again I seem to remember the exact same growing pains on the original iphone.

 

What level of serivce did they sell you exactly? Do not recall anything in the carrier terms of service for any carrier that indicates the SLA that you are thinking is in place. Not sure where this "expierence" was that you bought is sold though.

 

Have no doubt the update will come eventually, just not as instaneous as some people want.

 

http://app.tech.pentontech.com/e/es.aspx?s=1481&e=65067&elq=6ed0395917f14072ab60bcd587a584a3

Message 80 of 148 (1,245 Views)
GBK
Mentor

Re: Windows Phone 7 NoDo Update is live now!


wingrider01 wrote:

GBK wrote:

wingrider01 wrote:

accountable for exactly what? Where in the contract with any carrier does it state that all phones will recieve all updates all the time?

 

 Have to have something in writting for any company to be held acountable for. I hold all the wireless carriers I do business with accountable for what is documented in the contracts and the SLA's that I have signed with them, just like I expect my customers to hold my company accountable for what is documented in our contract with them.  The sales rep that is assigned to my corporate account will definately vouch for the fact that I do not "roll over and let them do what they please" is it is documented in the binding contract, I carry the same over to my personal account

 

 

 


Bluetooth failing to pair with headsets and car units, marketplace crashes and other numerous issues.  Those are critical experience pieces that you expect to work when you pay money for a product and service. 

Yes fixing these is on Microsoft which they have done.. While the fools (an appropriate word for today) at ATT are dragging their feet refusing to provide me an experience I was sold.  I expect them to follow thru and remediate in a timely fashion.  The bottom line is they've failed to live up to the level of service they sold us on during the Launch of the product where both Microsoft and ATT claimed to premier partners.  Well both of them apparently decided that talk was enough.


pair the focus with the MS Sync in my Shelby Cobra with no issues and my wife's Edge, have a plantronics that works also, been running a 32gb Kingston class 4 memory card in the phone since day one with 26GB in use.

 

Who has failed - if anyone it is microsoft for releasing a product that have these flaws in it, but then again I seem to remember the exact same growing pains on the original iphone.

 

What level of serivce did they sell you exactly? Do not recall anything in the carrier terms of service for any carrier that indicates the SLA that you are thinking is in place. Not sure where this "expierence" was that you bought is sold though.

 

Have no doubt the update will come eventually, just not as instaneous as some people want.

 

http://app.tech.pentontech.com/e/es.aspx?s=1481&e=65067&elq=6ed0395917f14072ab60bcd587a584a3


good for you!   

Some of us are not as lucky.

Take a look here...

http://answers.microsoft.com/en-us/winphone/forum/wp7-wpdevices/windows-phone-7-bluetooth-handsfree-...

 

 The update is available that fixes some of those issues and the wait is completely unnecessary yet we're destined to sit and wait for inordinate amount of time.. while continuing to pay a monthly fee.. at the same time every other company with smaller resources has managed to do the something seeming impossible for the incompetent people at ATT.  I and every other customer deserves and demands BETTER.  You may be quite happy with the status quo.  I am NOT.  there is nothing you can say that will make this issue any less polarizing.  But there is a solution... it's quite simple too... RELEASE the update.

Message 81 of 148 (2,319 Views)
Scholar

Re: Windows Phone 7 NoDo Update is live now!

[ Edited ]

Interesting article windrider..  Also makes a good point that MS is really quite a different software giant without Bill Gates at the helm.. I think that's why there was so much speculation when Steve Jobs stepped aside a little while back, worried they would lose the edge he gives Apple just like MS did when Bill left..  

Message 82 of 148 (2,280 Views)
Professor

Re: Windows Phone 7 NoDo Update is live now!

Here is a wp7 app that will let you know of the update status. Wish we didn't need it but... http://bit.ly/gE3OgG
Message 83 of 148 (2,266 Views)
Highlighted
Voyager

Re: Windows Phone 7 NoDo Update is live now!

For those interested in an early EASY download you may want to try:

 

http://blog.walshie.me/2011/04/04/so-who-wants-windows-phone-updates-like-right-now/

 

Just a hint - IT WORKS ON THE SAMSUNG FOCUS!!!

Message 84 of 148 (2,052 Views)
Former Moderator

Re: Windows Phone 7 NoDo Update is live now!


jconyers1 wrote:

For those interested in an early EASY download you may want to try:

 

http://blog.walshie.me/2011/04/04/so-who-wants-windows-phone-updates-like-right-now/

 

Just a hint - IT WORKS ON THE SAMSUNG FOCUS!!!


Be careful. Most people are happy to help out on these Forums, but remember that their advice is theirs only and that you are responsible for deciding whether or not to follow it. Take caution before downloading software to or for your handset, as it could potentially damage your device or void your warranty.

Remember to always mark items that you find useful as "Accepted Solutions”, you can even mark multiple
posts
in a single thread.  This will help other users find this information too!!


Message 85 of 148 (2,023 Views)
Professor

Re: Windows Phone 7 NoDo Update is live now!

 


Caretaker wrote:

jconyers1 wrote:

For those interested in an early EASY download you may want to try:

 

http://blog.walshie.me/2011/04/04/so-who-wants-windows-phone-updates-like-right-now/

 

Just a hint - IT WORKS ON THE SAMSUNG FOCUS!!!


Be careful. Most people are happy to help out on these Forums, but remember that their advice is theirs only and that you are responsible for deciding whether or not to follow it. Take caution before downloading software to or for your handset, as it could potentially damage your device or void your warranty.


Wow, thank you Caretaker for not locking the thread. In the past we have seen threads locked which are criticalor att or suggest an alternative work around an att software holdup. I think that your response above is helpful, accurate and shows regard for the position many customers feel themselves in.

 

Message 86 of 148 (1,978 Views)
Teacher

Re: Windows Phone 7 NoDo Update is live now!

I worked for AT&T for 9 years during the time before they ventured off into non-landline services and launched AT&T WorldNet, and partnered with Sony and Motorola to bring out the first PDA wireless network.  That was an AT&T to be proud of.  "Bleeding" edge, focused on customer satisfaction, an industry leader.  Those people who worked for that AT&T would cry to see how far this company has fallen.  Imagine, they are now LAST to update their customers WP7 phones, not FIRST (in fact, the first were unbranded phones, how sad is that?), and the only way their customers get an update is through the help of others.  Sad is not even the proper word to use here for this situation, there are none I can think of.  Love you AT&T, but you have really screwed this up.

Message 87 of 148 (1,789 Views)
Professor

Re: Windows Phone 7 NoDo Update is live now!

For those choosing to go with the unofficial NoDo update, check out the latest post by Microsoft http://bit.ly/h1qf3p
Message 88 of 148 (1,646 Views)
Expert

Re: Windows Phone 7 NoDo Update is live now!


guandalf wrote:
For those choosing to go with the unofficial NoDo update, check out the latest post by Microsoft http://bit.ly/h1qf3p

this is also interesting

 

http://app.tech.pentontech.com/e/es.aspx?s=1481&e=65804&elq=a29adb806c1849b4aea05998c26caf79

Message 89 of 148 (1,562 Views)
Scholar

Re: Windows Phone 7 NoDo Update is live now!

Wow can't believe this thread is almost 3 weeks old and nothing has changed as far as the status of this update for AT&T customers...  Quite disappointing to say the least, I understand they are being cautious but wow..   

Message 90 of 148 (1,375 Views)
Share this topic
Announcements

Welcome to the AT&T Community Forums!!! Stop by the Community How-To section for tips on how to get started.