03-22-2011 11:10 AM
Focus owners please report here if you get the update. You don't have to wait for the notification. Connect your phone to Zune software and check the update from inside Zune.
Solved by: Go to Solution.
- edited 03-22-2011 2:18 PM
Focus unbranded getting only the pre-Nodo.. NoDo is a no show for all samsung devices. Branded Focus getting nothing for days or weeks.
additional info according to winrumors.com
“The earliest date that a TELUS customer can receive the Windows Phone 7 software update is Tuesday March 29th, 2011. Microsoft is releasing the software update in a phased approach and it may take up to four weeks for all TELUS customers to have the option to receive the update and upgrade their device software.”
meaning that carriers are in fact blocking updates regardless of timing!!!!! If anyone can wrangle some info out of ATT post it here.
- edited 03-22-2011 6:10 PM
Didn't appear to save my text last time I tried to post so here it goes again.
Focus owner here, no update. I don't get why AT&T is being so silent on this. @winphonesupport has already said carriers are testing and will release the update when they're done but that's it. We need dates. Something. It is not cool to keep us customers in the dark and just expect us to wait and wonder if we're going to get the update any time soon. Especially considering AT&T was supposed to be the "premier partner" or something like that.
- edited 03-22-2011 9:36 PM
I haven't seen the update yet, either (LG Quantum). Wish AT&T would release this information to its customers so we know what's going on...
- edited 03-23-2011 3:52 AM
Information staes End of March
that is still 8 days away and given release dates it can still be changed. Would not touch the upgrade for about a week after that to see if the problems that existed in the other two attempts still do.
03-23-2011 6:24 AM
03-23-2011 7:09 AM
AT&T obviously doesn't care about getting us the update. We're already customers in a contract. If they cared they would have either released it or at least given us official information and time frames on when to expect the update. I'm leaning more and more towards leaving for Verizon when they get the Trophy.
03-23-2011 7:49 AM
you are correct.. They have no interest in providing customers with service and think how much worse it's going to get when they get bigger with the T-Mobile buyout.
Call your congressman and senator and tell them to oppose the buyout.. No service/update(s) for us... no buyout for them
03-23-2011 8:32 AM
Actual conversation I had online with Tech Support this morning. I have also confirmed that other LG Quantum phone owners through a different carrier have received the update so this isn't a Microsoft issue, it's an ATT issue!
Me: I would like to know when AT&T will be releasing the update from Microsoft for my LG Quantum.
ATT Tech: I will be happy to assist you with this today. Please allow 2-3 minutes while I research this for you.
Me: Thank you
ATT Tech: What current software version is on the phone?
Me: 7.0 (7004)
ATT Tech: According to our system, currently there are no updates available for the LG Quantum. However, you are welcome to check back later at any time for further assistance. I apologize for the inconvenience. However, is there anything else I can assist you with today?
Me: So my windows phone will not be receiving the windows phone update?
Me: Wasn't the update from Microsoft for all wp7 phones?
ATT Tech: You may contact Microsoft directly regarding that information. Unfortunately, I have not information in my system regarding an update for the LG Quantum. I am sorry about that. Do you have any further questions or concerns that I can assist with today?
Me: Nope that was it.
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