06-27-2014 6:51 PM
Do you have an option (not familiar with device) to hide/unhide your SSID? If so, you might want to not hide it, or type the SSID manually on your computer (I prefer to hide my SSID so others aren't aware of it). Assuming it's sold by AT&T (not brought over from another carrier) you can try calling customer service and they might be able to help.
07-02-2014 9:14 AM
What type of connection are you using? Are you trying to connect your computer to your phone via a wifi hotspot? What are you trying to do and what do you expect to happen?
07-08-2014 7:38 AM - edited 07-08-2014 7:40 AM
When you say "connect," do you mean via USB cable? If so, you can access your phone as if it's a flash drive through the file explorer.
If you want the Windows 8 metro app to share music and photos between your PC and phone, there's an app for that.
Windows may have installed it automatically when you connected the phone to the computer. Check for new apps in the app list (down arrow from the start screen).
This page on the Windowsphone.com website might also help. Scroll down to find other sync options and step-by-step instructions.
Find the Unlimited Plan that works best for you at our Knowledge Sharing Session: Whole Lotta' Data Going On on Wed. 6/28 from 1-4pm ET / noon-3pm CT / 10am-1pm PT!
Find out the very latest about the new iPad Pros!
Are you looking to upgrade and activate your device?
Let us help make Ordering, Upgrading and Activating easy!
© 2017 AT&T Intellectual Property.This link will open a new window All rights reserved. AT&T, Globe logo, Mobilizing Your World and DIRECTV are registered trademarks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks are the property of their respective owners.
Congratulations! You earned the Liz badge!