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sorry, the error message is:
There is a problem connecting to the GPRS service in the local area network you are in
She doesn't have email set up, does she?
And did you just remove the data plan or did you put a data block on the line?
Did you already try deleting the email profile? If it's trying to check email automatically, it will try to connect to the network. If there's no data plan or no pay-per-use data plan, it will fail and likely give you that error.
Hadn't tried deleting the email profile but after your post last night we did and so far so good - no continual error messages. Thanks so much.
Unfortunately, after 2 days of no issues, the phone began the same issue with the same message all over again at the same frequency as before all day long. Any other thoughts? Thanks.
Well, first check to see if there's anything else that might be trying to access the internet or data services on a regular basis.
If you can't find anything, it's probably time for a backup and master reset.
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