Helpful Links

Samsung Focus won't shut down...

Teacher

Samsung Focus won't shut down...

When I hold down the power button to shut it down, it says goodbye but then loads up again.  I am also having an issue with charging all of the sudden.  

 

Any ideas before I hard reset?

16,919 Views
Message 1 of 9

Accepted Solutions
Tutor

Re: Samsung Focus won't shut down...

When the phone is plugged into power, it will turn on.  From what I can see, it can't be turned off while charging.

Message 2 of 9

All Replies
Tutor

Re: Samsung Focus won't shut down...

When the phone is plugged into power, it will turn on.  From what I can see, it can't be turned off while charging.

Message 2 of 9
Teacher

Re: Samsung Focus won't shut down...

Thank you for chiming in.  Sounds reasonable.  I am having other issues with the phone, namely it was plugged in all night but took no charge.  I was unsure if I should have shut it down.  

 

Message 3 of 9
Tutor

Re: Samsung Focus won't shut down...

That happened to mine the first time I charged it.  I have hard reset the device several times and haven't seen that behaviour since then.

Message 4 of 9
Contributor

Re: Samsung Focus won't shut down...

Your issue was marked as 'solved'.  Yet when I click on the link it takes me to another post in your thread - but doesn't show a solution to the problem.

 

My Focus restarts every time I try to shut it down while it's plugged in as well.

 

Has anyone actually found a resolution for this?

Message 5 of 9
Master

Re: Samsung Focus won't shut down...

The behavior is by design.

Message 6 of 9
Mentor

Re: Samsung Focus won't shut down...

Before you hard reset your Focus, I had the same charging problem and just removed the battery for about 30 seconds and that fixed the problem also.

Message 7 of 9
Contributor

Re: Samsung Focus won't shut down...

My Focus won't shut down whether it's on the charger or not.  It also shows that it is charging whether it is on the charger or not.  Anyone else experience this problem?

Message 8 of 9
Contributor

strange enough i put my tongue in the usb/charger port ma...

strange enough i put my tongue in the usb/charger port making sure it is wet. wiggled back and forth. problem gone.  not a joke. works and problem never returned


Thresher wrote:

When I hold down the power button to shut it down, it says goodbye but then loads up again.  I am also having an issue with charging all of the sudden.  

 

Any ideas before I hard reset?


 

Message 9 of 9
Share this topic
Announcements

Learn how connect your AT&T holiday gifts at Unwrapped on Wednesday, 12/27 (1-4pm ET)!

Is the iPhone X worth it? Find out why it totally is!

Find out how to track your iPhone's delivery!

Additional Support