Samsung Focus WP7... Selecting a picture restarts the phone???

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Samsung Focus WP7... Selecting a picture restarts the phone???

My phone is jacked.  Here are the issues: 

Phone restarts when selecting a picture.

None of my apps will start.  I select an app and it goes back to the list of apps.  Settings etc. seems to work.

Picture hub shows some thumbnails other times doesn't.

Take a picture and it doesn't save... just slides to the left and freezes.

I "Have not" changed or takin outt the SD card.

 

This sucks... I've told everyone and their brother how awesome this phone is..... HELP!

Message 1 of 20 (3,120 Views)
Master

Re: Samsung Focus WP7... Selecting a picture restarts the phone???

Samsung phone has hardware defects out of box is nothing new. I'm kind of expect this to happen everytime I buy a Samsung phone (have 6 different Samsung smart phones now). Samsung quality.

Message 16 of 20 (1,985 Views)
Expert

Re: Samsung Focus WP7... Selecting a picture restarts the phone???


foxbat121 wrote:

Samsung phone has hardware defects out of box is nothing new. I'm kind of expect this to happen everytime I buy a Samsung phone (have 6 different Samsung smart phones now). Samsung quality.


what hardware defects out of the box? Got a list of them? Personally been using one with a 32 meg Kingston card in it since 11/08. Phone has been turned off and turned on numerous times and have never seen a hardware defect on it appear. Would be interested to see a validated list of hardware defects

Message 17 of 20 (1,982 Views)
Master

Re: Samsung Focus WP7... Selecting a picture restarts the phone???

by 'Hardware defects' I mean quality control problems. Like the random restart mentioned in this thread.

Message 18 of 20 (1,969 Views)
Expert

Re: Samsung Focus WP7... Selecting a picture restarts the phone???


foxbat121 wrote:

by 'Hardware defects' I mean quality control problems. Like the random restart mentioned in this thread.


alot of the random restarts that have been mentioned people have a sd card installed, given the current stance on sd cards this could be the cause, then again that is being pointed out as being a issue of the OS.

 

We have 4 Samsung Focus's in the hands of employees for evaluation, each have a kingston 32GB sd card, the people that have the phne are requird to turn in weekly status reports on the phone that are reviewed. Have had 1 report of a automatic restart, that is it. I carry one for personal use also.

 

At this point there is not enough information to determine if the restarts are cause by a "hardware defect" or a software issue. 

Message 19 of 20 (1,939 Views)
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Master

Re: Samsung Focus WP7... Selecting a picture restarts the phone???


wingrider01 wrote:

foxbat121 wrote:

by 'Hardware defects' I mean quality control problems. Like the random restart mentioned in this thread.


alot of the random restarts that have been mentioned people have a sd card installed, given the current stance on sd cards this could be the cause, then again that is being pointed out as being a issue of the OS.

 

We have 4 Samsung Focus's in the hands of employees for evaluation, each have a kingston 32GB sd card, the people that have the phne are requird to turn in weekly status reports on the phone that are reviewed. Have had 1 report of a automatic restart, that is it. I carry one for personal use also.

 

At this point there is not enough information to determine if the restarts are cause by a "hardware defect" or a software issue. 


If you read the whole thread you will know that OP does not have any SD card in the phone.

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