Troubleshoot your device issues
joeypruett's profile

Tutor

 • 

7 Messages

Friday, June 3rd, 2011 12:34 AM

New Windows Phone 7 Certified sd card storage not appearing in my Focus

Hi All,

 

Just bought a certified 8GB sd card for my Focus from AT&T store in Seattle.  The package said stick it in the slot and it will show up as usable memory.  I stuck it in but no sign of new storage either in the phone's about section or in Zune software.  I don't want to re-pave this phone.  Are the instructions on the back of the package wrong?  Are there other steps necessary? 

 

-JP

Accepted Solution

Official Solution

Guru

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642 Messages

13 years ago

You will need to hard reset your phone in order for the sd card to be recognized.

Accepted Solution

Official Solution

Expert

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12.2K Messages

13 years ago


@prubin wrote:
You will need to hard reset your phone in order for the sd card to be recognized.


you also need to follow the instructions in the manual on how to hard format the internal memory card and the SD card

Tutor

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7 Messages

13 years ago

Works great now.  Thanks all!

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