New Windows Phone 7 Certified sd card storage not appearing in my Focus

New Windows Phone 7 Certified sd card storage not appearing in my Focus

Hi All,

 

Just bought a certified 8GB sd card for my Focus from AT&T store in Seattle.  The package said stick it in the slot and it will show up as usable memory.  I stuck it in but no sign of new storage either in the phone's about section or in Zune software.  I don't want to re-pave this phone.  Are the instructions on the back of the package wrong?  Are there other steps necessary? 

 

-JP

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Solution
Accepted by topic author joeypruett
‎09-30-2015 1:39 AM

Re: New Windows Phone 7 Certified sd card storage not appearing in my Focus

You will need to hard reset your phone in order for the sd card to be recognized.
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Expert
Solution
Accepted by topic author joeypruett
‎09-30-2015 1:39 AM

Re: New Windows Phone 7 Certified sd card storage not appearing in my Focus


prubin wrote:
You will need to hard reset your phone in order for the sd card to be recognized.


you also need to follow the instructions in the manual on how to hard format the internal memory card and the SD card

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Re: New Windows Phone 7 Certified sd card storage not appearing in my Focus

Works great now.  Thanks all!

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