MY CELL WAS LOGGED BY MY DAUGHTER FIRST And doesn`t allow me downloads

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MY CELL WAS LOGGED BY MY DAUGHTER FIRST And doesn`t allow me downloads

My daughter logged first into my LUMIA and now doesn`t allow me to daownload

 

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Accepted by ATTDmitriyCM (Community Manager)
‎09-30-2015 1:39 AM

Re: MY CELL WAS LOGGED BY MY DAUGHTER FIRST And doesn`t allow me downloads

You have to do a factory data reset to be able to log in with a different account.

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