Tutor
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13 Messages
Lumia 635 GoPhone- Will it get updated to Denim?
I am trying to find out if this particular phone is getting the Denim update. I have come across a few posts that say we will and others that say we won't. Any help would be appreciated.
ATTMobilityCare
Community Support
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15.2K Messages
9 years ago
Hi there! @TNikki thanks for posting your question. The OS upgrade should be available to your Lumia 635 at this time.
To get the update, please go to settings>phone update>check for update.
Hope this helps!
Charise
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TNikki
Tutor
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13 Messages
9 years ago
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ATTMobilityCare
Community Support
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15.2K Messages
9 years ago
Hey there @TNikki
I’m afraid we do not have information regarding plans to release Denim on the Nokia Lumia 635 at this time. For details on the latest update available for your device, please see our Software Updates page.
I hope this helps!
Charise
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k9jdk
Scholar
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251 Messages
9 years ago
This answer is incorrect. There indeed was an update (Denim) for the 635 that was released on June 9 for the 635 SKU 6599A. The Go Phone 635, SKU 6561A has NOT, as of this date, received the update. The physical phones are identical so there is no "technical" reason why the 6561A cannot receive the update. Why ATT has chosen to do this, I haven't a clue.
Citation here: http://www.att.com/esupport/softwareUpdateArticle.jsp?sid=KB426792&cv=820
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TNikki
Tutor
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13 Messages
9 years ago
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k9jdk
Scholar
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251 Messages
9 years ago
635 Go Phones got an update recently - the reboot fix that most all other Lumia's got, so I'd say Go Phones can and do indeed get updates.
Thursday of this week, 7/9 marks a month since the other 635s got the Denim update BTW.
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TNikki
Tutor
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13 Messages
9 years ago
Thank you for your help btw 😊
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VerticalAscent
Teacher
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16 Messages
9 years ago
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epurdy
Contributor
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1 Message
9 years ago
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chfisa
Contributor
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1 Message
9 years ago
epurdy,
Thanks for your wizardry!
The procedure you described worked perfectly for me.
"Denim" is now loaded and operational on my Lumia 635 Go-Phone and is currently downloading the various app updates.
The Windows Version I received from MS is: 8.10.14219.341.
Using the reset procedure you recommended also eliminated the Win 10 preview nag for me.
This is the one to go with, folks! Just follow epurdy's directions/recommendations.
Thank you!
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