Fuze Issues?

Mentor

Re: Fuze Issues?

Thanks, I promised you I tried to do it and it would not let me. I was on with tech support for 2 hours and they agreed I will not be able to do it until ATT provisions the FUZE units to the BB connect service.
Message 46 of 104 (5,452 Views)

Re: Fuze Issues?



mzshortay wrote:
I picked up my Fuze today, right after work, and not to be too surprised that not many people had gotten this phone. It's funny how the employees were all "ohh" about it wishing they had waited instead of buying the other phones. Anywho...
 
  1. I thought it was possible to change the background on the Fuze by default [w/o installing any cab files, etc.]?
  2. Also, when I tried to change things on my today screen, such as putting the device lock on the today screen, it never shows up. When I go back into the settings, the box is unchecked, repeatedly. I can not get this to work.
  3. And I thought when the stylus was pulled out, it was supposed to wake up my device? Is there any settings for this, or what?
  4. Lastly, I know most people don't care, but when I went into the AT&T tab, and selected the Games & Apps folder, it was empty. Is this the same for everyone?
 
Can my phone be defective? I think this phone is nice, certainly something that I'd have to get used to, but I'm questioning if I rather keep my tilt or not. Help!


Message Edited by mzshortay on 11-11-2008 10:01:49 PM

Message Edited by mzshortay on 11-11-2008 10:03:04 PM




I am having the problem now with the stylus not waking up the phone, what is ATTs replacement policy? Do I have to gather all of the accessories up or will they just swap out the phone? or will they have us go through htc?
Message 47 of 104 (5,382 Views)
Guru

Re: Fuze Issues?





I am having the problem now with the stylus not waking up the phone, what is ATTs replacement policy? Do I have to gather all of the accessories up or will they just swap out the phone? or will they have us go through htc?


First thirty (30) days after purchase, no "regrets" policy. You can exchange for new phone.
For the following eleven (11) months, you are stuck with warranty replacement. You might get a new phone or a refurbished. You will not know until you receive it.
Message 48 of 104 (5,376 Views)
Mentor

Re: Fuze Issues?

I am having the problem now with the stylus not waking up the phone, what is ATTs replacement policy? Do I have to gather all of the accessories up or will they just swap out the phone? or will they have us go through htc?

Just an FYI...the stylus waking up the unit feature works for me...
Message 49 of 104 (5,316 Views)
Tutor

Re: Fuze Issues?

The only problem I seem to have is a sync problem. Sometimes it syncs up just fine others it does not. It takes a couple times to plug it in and it finally syncs up. I believe it has something to do with the phone not recognizing when the device is plugged in. I notice when I plug it in sometimes the 3g designation stays on and thus no sync. Other times it goes directly to the arrows pointing different directions indicating it is trying to sync. Hope they come out with a fix sometime.
Message 50 of 104 (5,216 Views)

Re: Fuze Issues?

Hi all,
 
Is anyone else having trouble hearing your calls? I turn the volume button all the way up, but still I can barely hear the caller.
Message 51 of 104 (6,503 Views)
Teacher

Re: Fuze Issues?



rbc1225 wrote:
The only problem I seem to have is a sync problem. Sometimes it syncs up just fine others it does not. It takes a couple times to plug it in and it finally syncs up. I believe it has something to do with the phone not recognizing when the device is plugged in. I notice when I plug it in sometimes the 3g designation stays on and thus no sync. Other times it goes directly to the arrows pointing different directions indicating it is trying to sync. Hope they come out with a fix sometime.


You might want to try this & see if it helps your sync issues.

Settings > Connections > USB to PC.  You should have the Activesync enabled.  You might want to try unchecking the box for Enable advanced network functionality.
Message 52 of 104 (6,485 Views)
wmm
Scholar

Re: Fuze Issues?



goggin wrote:
I am having the problem now with the stylus not waking up the phone, what is ATTs replacement policy? Do I have to gather all of the accessories up or will they just swap out the phone? or will they have us go through htc?

Just an FYI...the stylus waking up the unit feature works for me...


That feature works by means of a microswitch near the mouth of the stylus silo.  If you look inside with a flashlight, you'll see a small switch that is supposed to pop up when you remove the stylus.  Some people have reported it getting stuck in the depressed position and that they have been able to free it with a toothpick.  If not, then you should definitely exchange your phone for a working unit.

(I don't know AT&T's replacement policy.)
Message 53 of 104 (6,456 Views)
Tutor

Re: Fuze Issues?

[ Edited ]

antiprodigy wrote:


rbc1225 wrote:
The only problem I seem to have is a sync problem. Sometimes it syncs up just fine others it does not. It takes a couple times to plug it in and it finally syncs up. I believe it has something to do with the phone not recognizing when the device is plugged in. I notice when I plug it in sometimes the 3g designation stays on and thus no sync. Other times it goes directly to the arrows pointing different directions indicating it is trying to sync. Hope they come out with a fix sometime.


You might want to try this & see if it helps your sync issues.

Settings > Connections > USB to PC.  You should have the Activesync enabled.  You might want to try unchecking the box for Enable advanced network functionality.


I think I figured out my problem, at least here on my work machine. I have Blackice running as a firewall. I turn that off and it syncs just fine. I will see what I have at home that is screwing it up there. I am sure it is something going. Thanks for your input


Message Edited by rbc1225 on 11-14-2008 01:11:36 PM
Message 54 of 104 (6,423 Views)

Re: Fuze Issues?

I am having an issue when typing, i am not getting any word suggestions and i have gone through the settings and made sure that is active, any suggestions?
Message 55 of 104 (6,303 Views)
Mentor

Re: Fuze Issues?



VETTEPC123 wrote:
I am having an issue when typing, i am not getting any word suggestions and i have gone through the settings and made sure that is active, any suggestions?




gmfeld wrote:
found my own fix if anyone else is having this problem.  Issue solved.

http://forum.xda-developers.com/showthread.php?t=441656&highlight=word+completion


I went to this link and tried their solution but it didn't work for me.  Instead, when you're in a doc or message and using the touch keyboard, if you touch the arrow next to the keyboard icon (bottom center of screen) a menu pops up.  At the top of the menu is "Touch Input Settings".  If you click on that you can check the boxes next to the options you want to use.  This only works for the input options that are preinstalled.  I installed SPB keyboard and I can't get word completion to work though.

Also, does anyone know how to get word completion to work with the slide out keyboard.  I'm having no luck.  Any suggestions would be greatly appreciated.
Message 56 of 104 (6,278 Views)
Scholar

Re: Fuze Issues?

I turn the volume button all the way up, but still I can barely hear the caller.

Same hear. It's up full but hardly anything audible. The rear speaker and music/video playing is fair to good. ( and WHY would someone put a speaker on the back of something you watch on the front!?) Head phones are good and strong, but that ear speaker stinks! Anyone other that gadgetgurl and me having this problem - got a fix?? Thanks,  ed
Message 57 of 104 (6,265 Views)
Mentor

Re: Fuze Issues?

Need help too
Does the Att Fuze have Call etticate ?

whene the phone is ring you just turn it over & becomes silent
how to activate that Plz ?
anyone knows

How top change the Favorites in Flip Contacts

Also having issues playing Videos with core playerwhen playing a Movie of 700mbit gives me a freeze picture but voloume of the movie keeps playing Is it better to get the Touch Pro ?
Cos of Warranty its easier to walk into a Att store & get a exchange if Phone freezes or has problems, also Price its cheaper,
What am i really looseing not getting the HTC touch Pro ?

Like Verizon has - Chaperone
wish Att gets it too
or is there a similar software we can use for that ?
anyone knows

Message 58 of 104 (6,193 Views)

Re: Fuze Issues?

Hi Semlohde,
 
I'm embrassed to say I fixed my audio problem. I had put a screen protector all the way over the speaker..opps lol Just letting you know, in case you did the same Smiley Wink
Message 59 of 104 (6,139 Views)
Scholar

Re: Fuze Issues?

I don't know if it is the same as the in Fuze as it is in the Tilt, but you have to adjust your call speaker phone while making a call.
During a call, touch the speaker phone icon on the top bar and adjust it like normal
Message 60 of 104 (6,134 Views)
Share this topic
Announcements

Welcome to the AT&T Community Forums!!! Stop by the Community How-To section for tips on how to get started.