Troubleshoot your device issues
Tutor
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9 Messages
Thursday, June 11th, 2015 5:43 PM
Denim for Lumia 635
Is it true the Denim update is being released?
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GLIMMERMAN76
ACE - Expert
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23.9K Messages
9 years ago
chose your device carefully if you are going back to android. Some phones cant be rooted.
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MikeinLubbock
Tutor
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9 Messages
9 years ago
Told by ATT Tech Support (Nokia) to install the Microsoft Recovery Tool on my computer and let it reset the phone and it would reload the latest software. Has anyone done this and if so did it install Denim? Not sure why this has to be done.
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wynnsu
Contributor
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3 Messages
9 years ago
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MikeinLubbock
Tutor
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9 Messages
9 years ago
http://www.microsoft.com/en-us/mobile/support/faq/?action=singleTopic&topic=FA142987
The above link is to the Windows Phone Recovery Tool. This is what Nokia told me to use to update the phone to Denim. I have not tried it due to not being able to get a good answer on how it will update the phone. Will it update to the latest version released by Micorsoft or by AT&T. Seems to be some confusion on just what AT&T intends to do about updating the Lumia 635 but everything I have read is they will have to update the phone it they intend to upgrade to Windows 10, which is what I am waiting for to see if I like using a Windows phone over Android.
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wynnsu
Contributor
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3 Messages
9 years ago
Tried it. It just brings your phone back to Lumia Cyan. Still there till now.
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MikeinLubbock
Tutor
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9 Messages
9 years ago
I tried the program but have been able to get it to recongnize my phone. At lease we know now what it til do. I guess we are back to square one and waiting.
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VerticalAscent
Teacher
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16 Messages
9 years ago
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MikeinLubbock
Tutor
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9 Messages
9 years ago
I like the windows platform too. I have switched from android and have enjoyed the 635 but if AT&T is not going to update it then I wll get another phone. I really think their priority is on Android and IOS and Windows is an after thought when it comes to updates. To bad too, the 635 is a good phone for a very good price.
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wynnsu
Contributor
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3 Messages
9 years ago
OK I went to AT&T and they led me to Microsoft Store.
What the associate of Microsoft just checked their on-sale gophone version Lumia 635 and it was still on Cyan too.
We do need Denim to update to Windows 10 he said. And all we can do now is to wait for AT&T to push the update.
AT&T 'MIGHT' be pushing the Denim update BEFORE the Windows 10 update. So seems like we will get Denim when others got their Windows 10.
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VerticalAscent
Teacher
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16 Messages
9 years ago
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